mohanned alhindi

VIP account manager at umniah

• Jordan - Amman
• My current job since December 2012

Monitor product performance and practice different cross selling methods
Maintain and expand the VIP portfolio through exceptional Customer service Management
Nurture relationships with customers on a daily basis
Develop and implement strategies for new products and services
Provide direction, guidance to the department to ensure alignment with the Company’s strategies
Utilize appropriate interpersonal styles and communications methods to gain acceptance of products, services or ideas from prospects and clients
Actively participating as a member of a team to move towards the completion of goals
Working effectively and cooperatively with others, establishing and maintaining good strategic working relationships to better serve clients on daily basis
Effectively meeting customer's needs, building productive customer relationships, taking responsibility for customers' satisfaction and loyalty
Taking the responsibility of feeding back the necessary information and maintain the integrity of the data base