application support engineer
Wipro Limited
Total years of experience :3 years, 3 Months
Provided technical support for the Alight project, troubleshooting software issues and communicating with cross-
functional teams to resolve complex technical problems.
Created and maintained technical documentation for customers and internal teams.
Worked with the DevOps team to maintain cloud-based infrastructure, implementing automation and configuration
management tools.
led the migration of legacy infrastructure to AWS, resulting in cost reduction and improved customer satisfaction.
Designed and implemented a CI/CD pipeline using Jenkins and GitLab CI/CD, reducing release time.
Developed monitoring and alerting systems using Datadog and ELK stack, improving issue
identification and resolution time.
Collaborated with cross-functional teams to deliver high-quality software products and enhance
customer satisfaction.