Human Resources Supervisor
Qatar Media Services
Total years of experience :24 years, 7 Months
• Participate in the development of the recruitment strategy and techniques.
• Assist in providing oversight recruitment process within the organization.
• Perform the day-to-day activities involved in recruitment processing.
• Maintain CV database and liaise with relevant agencies with respect to recruitment needs.
• Provide regular reports to management on progress of recruitment.
• Provide recommendations on the improvement of selection, recruitment process and procedures.
• Assist in the preparation of yearly recruitment plans based on business needs and approved manpower.
• Participate in providing estimates on selection and recruitment costs for relevant positions.
• Research the market on active selection and recruitment agencies.
• Coordinate for vacancies announcements, posting, then screen, and shortlist the best candidates.
• Participate in the coordinating interviews for recruiting suitable candidates in all levels.
• Prepare the offer letter or employment contract and forward to Human Resources Manager for review.
• Facilitate the process of contract and immigration procedures to facilitate on boarding of the new hire.
• Communicate the pre-employment requirements (documents and attestation) to selected candidates to ensure a timely commencement of work for the candidate.
• Participate in the process for screening and selecting preferred candidates including HR screening and interview assessments.
• Provides advice on recruitment and staff selection system and identify vacancies.
• Manage the new joiner’s records ensuring the records are complete.
• Conduct orientation for new joiners ensuring effective communication of vital information required.
• Assist in the development and implementation of learning and development initiatives including training, work/site visits, secondments and internships.
• Coordinate the probation assessment process ensuring new employees are assessed and confirmed.
• Coordinate the reference check process for the selected candidates.
• Participate in the Nationalization activities through the coordination of the Further Education Assistance Program providing administrative and logistic support as required.
• Responding to policy queries from staff and providing help and advice.
• Sourcing candidates both internally and externally.
• Supervise employee facilities and coordinate with concerned internal or external suppliers for their improvement including, accommodation and transportation.
• Participates in the conduct of investigations when required by the concerned committees.
• Prepare job descriptions and person specifications.
My responsibilities included to:
• Conduct all activities related to the processing of t payroll including additions, deductions and relevant adjustments.
• Manage day- to- day HR activities keeping in line with policies and procedures.
• Provide operational HR support to the employees.
• Administer personnel administration including leave and employee records keeping.
• Actin as the focal point for all employees and response to queries relating to HR policies and procedures.
• Provide guidance on all HR activities ensuring compliance to the policies and procedures.
• Execute personnel administration role including leave and employees records and database management.
• Coordinate with the Government relations department for issuing work visas, residence permit renewal, work permit issuance and renewal, etc.
• Update the job descriptions based on any updates to organization structure.
• Manage the employee records ensuring the records are complete, accurate and up-to-date.
• Conduct orientation for new joiners.
• Contribute to the identification of opportunities for continuous improvement of processes, policies and practices.
• Assist internal auditors during audit process, provides, reports, information, and files up on request.
• Assisting in the development of personnel policies and procedures then administering various HR programs and procedures for all personnel.
• Participate in the developing the department goals, objectives and systems.
• Compile payroll data and process it with accuracy and promptness.
• Contribute in the recruitment process.
• Follow-up the processing of all kinds of leaves ensuring it is recorded in the system.
• Implement the performance management system that is conducted on an annual basis or at the end a probationary period;
• Oversee the processing of payment of employee benefits ensuring eligibility, compliance with policy and liaising with finance on payment and other matters.
• Execute the HR operations activities line with the policies and procedures.
• Oversee the management of employee records ensuring they are accurate, complete and up-to-date both in the hard copies and soft-copies.
• Ensure the adequate archiving and back up of HR records to serve as adequate disaster recovery. working with the IT Team as required.
• Assisting the HR Manager in the administration and supervision of all employee issues.
• Compile payroll data and process it with accuracy and promptness (deductions, overtime, allowances, new joiners, leavers etc…).
• Review wages computed and correct errors to ensure accuracy of payroll.
• Manage the entry of data to the HR Oracle System.
• Conduct all activities involved in the provision of relevant insurance policies to employees.
• Participate in the overall provision and maintenance of employee welfare.
• Supervise and liaise with the preparation of employment contracts and official letters.
• Coordinate with immigration section to facilitate the new joiners and the employee’s related matters.
• Follow-up the business trips process ensuring the per diem payment are done before the travel.
• Screen resumes and review candidate's personal details, educational background and qualifications.
• Schedule, organize and participate in the interviews process.
• Conduct reference checks on possible candidates.
• Assign new joiners numbers, verify the joining relevant documents, and update the HRMS system.
• Assist new employees in all initial activities (Opening bank account, employee ID, eligible allowances).
• Calculate candidate's offer letters, promotion and benefits as per bank policy.
• Monitor employee’s benefits eligibility & entitlement (insurances, leave, loans, allowances etc...).
• Calculate /process monthly pension contributions.
• Prepare the summary of employee’s incentive and bonus.
• Verify employee's leave, resumption of duty, loan and credit card applications.
• Record/monitor employee’s attendance.
• Conduct exit interview that serve the basis of the turnover analysis reports.
• Prepare the vacancies list based on the business plan and turnover.
• Monitor immigration system by controlling PRO’S daily activities and finalize the monthly reconciliation for immigration expenses in coordination with Finance & PR.
• Providing accurate and specialized translation from Arabic into English.
• Dictating translation into a tape recorder as required.
• Using dictionaries, thesauruses and reference books to find the correct and the closest equivalent for vocabulary and words used.
• Liaising with text origination to discuss unclear points.
• Monitor employee’s attendance and leaves records.
• Coordinate and manages all travel services requirements.
• Monitor employee’s monthly performance appraisal.
• Meet and assist Doha Airport passengers and process the immigration related issues.
• Receive and screen incoming calls, answer questions and provide information whenever possible.
• Collect air ticket/bookings information from travel section when required.
• Issue services vouchers including Qatar Airways claims and reimbursement for payments.
• Coordinate and manage all travel service by communicating with the staff supervisors.
• Receive and actions on employee’s complaints.
• Organize all paper work related to employees (attendance, work schedules, loan requests, leave applications)
• Conduct new employees’ orientation.
• Monitor the employee’s performance appraisal.
• Handle In/out correspondence and memos.
• Communicate with the H.O and HRD to arrange for the staff requirements.
• Receive and actions on guest’s complaints.
• Handle customer’s complaints related to services & hospitality issues.
• Follow-up on customer inquiries with immediately resolved.
• Handle staffing matters, payroll and immigration activities.
• Ensure latters to government or other institutions as requested by employee are delivered on time.
• Ensure accurate records on of employee’s data are maintained.
• Monitor attendance and process employee’s certificates and letters.
• Follow up & communicate with other depts. (Immigration, Finance, Admin, IT).
Mastering the Art of Communication
1- HR Planning & Forecasting. 2- Compensation & Employee Benefits. 3- Recruitment Selection. 4- HR Functions.
