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Mostafa kamel, Supply chain manager – Spare Parts Department

Mostafa kamel

Supply chain manager – Spare Parts Department·Qatar Navigation (Milaha )- Multi franchise Dealership

Qatar

Bachelor's degree, B.Sc. Mechanical Power Engineering.

Work experience

Total years of experience: 13 years, 8 months

Supply chain manager – Spare Parts Department

January 2020 - Present

Qatar Navigation (Milaha )- Multi franchise Dealership

Doha, Qatar

January 2020 - Present

1. Supervise & follow Daily activates (sales, store activities, Parts ordering
warranty claims ).
2. Assist in management of key accounts, Business Development.
3. Develop new customer acquisition and market penetration to expand parts
wholesale business and market share.
4. Prepare the tender estimation and submissions, price negotiations aligned
with the parts department policy.
5. Monitor competitor activities and market feedback, Propose counter
measure actions.
6. Cascade useful information and Perform regular team meetings, Monitor &
analyze field sales team performance on daily basis, provide weekly sales
reports

Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Mechanical Engineering

Spare Parts sales supervisor

September 2016 - December 2019

NTA (Qatar Navigation) – Doosan

Doha, Qatar

September 2016 - December 2019

1. Providing technical support to service Department.
2. Supervise & follow Daily activates (sales, Parts ordering, warranty claims).
3. Assist in management of key accounts, Business Development.
4. Develop new customer acquisition and market penetration to expand parts wholesale business and market share.
5. Identify internal / external new market opportunities to expand parts sales business.
6. Prepare the tender estimation and submissions, price negotiations aligned with the parts department policy.
7. Monitor competitor activities and market feedback, Propose counter measure actions.
8. Cascade useful information and Perform regular team meetings, Monitor & analyze field sales team performance on daily basis, provide weekly sales reports.

Company industry:
Technical Maintenance & Repair
Job role:
Sales

Spare Parts Manager

January 2016 - August 2016

NTA (Qatar Navigation)

Doha, Qatar

January 2016 - August 2016

1. Develop and implement sales forecasts for the Parts business.
2. Provide input on efforts to enhance existing products that meet customer requirements while maintaining pricing and gross margin requirements.
3. Develop and implement marketing programs and objectives to increase the sales and Develop and implement sales forecasts for the Parts business.
4. Provide input on efforts to enhance existing products that meet customer requirements while maintaining pricing and gross margin requirements.
5. Develop and implement marketing programs and objectives to increase the sales and profitability of the Parts business.
6. Analyze sales statistics to formulate activities to assist in promoting sales.
7. Meet monthly sales targets, Maintain inventory control and proper stock levels.
8. Ensure that parts are stored correctly so as to prevent damage and losses
9. Control the weekly removal of scrap items
10. Optimization of parts logistics & Improve profitability
11. Identify fast vs slow movers and maintain appropriate stock levels of each.
12. Ensure security and accuracy of stock levels
13. Perform monthly stock take, Daily cycle count and ensure all stock levels are accurate on the system
14. Ensure that all customers are being served in a professional timeous fashion and are being provided the correct parts
15. Ensure that company policies are adhered to effectively, including staff discipline, timekeeping, leave records, sick days, overtime records, etc.
16. Conducting staff performance reviews together with the Managing Director
17. Ensure that all direct reports are properly trained and understand their roles and responsibilities.
18. Provide accurate sales reports each week, together with an overview of marketing and sales activities.
19. Maintain accurate pricing for all parts

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Certified Technical Sales Engineer

October 2013 - September 2015

Mercedes-Benz

Doha, Qatar

October 2013 - September 2015

Reporting To Head Of Sales & Spare Parts Manager
Responsibilities :
1. Active selling of Mercedes-Benz Genuine Parts and service products,
2. Handling Quick Service requirements and technical inquires For Commercial & Passenger Vehicles.
3. Monitoring the Stock, Profit, Discounts through the analysis reports .
4. Handling the lost of sales reports (Quantity, Price)and Repost the same .
5. Handling the Traders and Fleet Owners Requirements.
6. Gathering information about the Competitors in the market ( Prices, Quantity, Types )
7. Providing pre-sales technical assistance and product education, and after-sales support services
8. Analyzing costs and sales and preparing reports for office
9. Increase market share and parts turnover on wholesale level.
10. Control and improvement of parts order behavior
11. Optimization of parts logistics & Improve profitability
12. Analysis and evaluation of data and information, e.g. competitor behavior, effectiveness of measures in the market place
13. Measure and increase customer satisfaction

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Mechanical Sales Engineer

July 2010 - August 2011

Egyptian German For Supplies

Cairo, Egypt

July 2010 - August 2011

Reporting To Research & Development Manager
Responsibilities :
1. Searching for new clients who might benefit from company products or services and maximizing client potential in designated regions
2. Developing long-term relationships with clients through managing and interpreting their requirements
3. Negotiating tender and contract terms and conditions to meet both client and company needs
4. Providing pre-sales technical assistance and product education, and after-sales support services
5. Analyzing costs and sales and preparing reports for office
6. Meeting regular sales targets and coordinating sales projects
7. Making technical presentations and demonstrating how a product meets client needs
8. Helping in the design of custom-made products

Company industry:
Industrial Production
Job role:
Sales

Education

Faculty of Engineering, higher Technological institute (Tenth Of Ramdan).

January 2011

January 2011

Bachelor's degree, B.Sc. Mechanical Power Engineering.

Egypt

GPA (point): 3.2 out of 4

GPA (point): 3.2 out of 4

Educational Background: B.Sc. Mechanical Power Engineering. Graduation Project: "Jet engine thrust measurements ". • Design a turbo-jet engine using Brayton cycle • Increase the thrust using nozzle • Measuring the thrust force and efficiency

Skills

Management
Expert
Management
Expert
Engineering
Expert
Engineering
Expert
Sales
Expert
Sales
Expert
Project Management
Expert
Project Management
Expert
Spare Parts
Expert
Spare Parts
Expert
Outlook
Expert
Outlook
Expert
DMS ( Demand Management System )
Intermediate
DMS ( Demand Management System )
Intermediate
WIS\\ASTRA ( Star diagnosis And Maintenance system )
Intermediate
WIS\\ASTRA ( Star diagnosis And Maintenance system )
Intermediate
MS office application
Expert
MS office application
Expert
Star order ( National Inventory Stock )
Intermediate
Star order ( National Inventory Stock )
Intermediate
AutoCAD 2D&3D
Expert
AutoCAD 2D&3D
Expert
Inventor
Intermediate
Inventor
Intermediate
Solid Works
Expert
Solid Works
Expert
Auto Line ( Demand And Stock Management System )
Expert
Auto Line ( Demand And Stock Management System )
Expert
EPC ( Electronic Parts catalog )
Expert
EPC ( Electronic Parts catalog )
Expert
MathCAD
Intermediate
MathCAD
Intermediate
SAP (Systems, Applications & Products in Data Processing)
Beginner
SAP (Systems, Applications & Products in Data Processing)
Beginner
Kerridge ( All Automotive & Business modules )
Expert
Kerridge ( All Automotive & Business modules )
Expert
Oracle's E-Business Suite –Supply chain management (SCM)
Intermediate
Oracle's E-Business Suite –Supply chain management (SCM)
Intermediate
ERP ( Enterprise Resource Planning )
Expert
ERP ( Enterprise Resource Planning )
Expert

Languages

Arabic

Expert

English

Expert

French

Beginner

Training and Certifications

Certifications
Business Development Management & Strategies.
Apr 2016
General Industry & Construction Safety and Health (OSHA)
May 2013
Certified Technical Advisor.
Oct 2014
Supply Chain Management.
Apr 2016
PMP (Project Management Professional)
Jan 2014
Business Ethics & Etiquette
Jan 2016
Customer Serves Fundamentals.
Apr 2014

Training
Operation Trainee
Shoubra el khima power station
Aug 2008
Industrial Trainee.
SAKR FACTORY –AOI Military production
Mar 2007
Technical Trainee
Egypt air for maintenance and engineering - ( Engine Overhaul Work shop )
Mar 2008
Service advisor
Mercedes-Benz – Service Center,
Jul 2010
Mechanical Technician
Qapco ( Qatar petrochemical company ) -Maintenance Department
Jan 2009
Industrial Trainee.
Helwan Machinery & Equipment Co. – (999) Military production
Mar 2005