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Mostafa Khater, Trainer specialist

Mostafa Khater

Trainer specialist

Naos Marketing

Location
Egypt - Cairo
Education
Diploma, Tourism guidance
Experience
12 years, 8 Months

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Work Experience

Total years of experience :12 years, 8 Months

Trainer specialist at Naos Marketing
  • Egypt - Cairo
  • My current job since November 2017

Main duties:
-Deliver training for new inductions working at client side (Technical/ soft skills)
-Follow up part of admin tasks (Data Base preparation and verification / follow up quizzes
results.
-Analyzing the learning outcome highlights knowledge gaps.
-Prepare final assessment for trainees after passing training period.
-Updating training material (Technical/ soft skills training material).

Tour Guide at Cleopatra travel
  • Egypt - Cairo
  • My current job since September 2011

as a freelance

trainer at Orange - Egypt
  • Egypt - Cairo
  • January 2015 to November 2017
Technical support at Orange - Egypt
  • Egypt - Cairo
  • July 2013 to January 2015

Education

Diploma, Tourism guidance
  • at Helwan University
  • June 2013

diploma of guidance, Faculty of Tourism and Hotels management, Helwan University.

Bachelor's degree, history
  • at Cairo University
  • June 2010

Specialties & Skills

Soft Skills
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Trainers
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Human Resources
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Customer Care
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Training
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CCNA
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COMMUNICATION SKILLS
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Critical thinking and problem solving
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CUSTOMER RELATIONS
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Team work
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Mind Mapping
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Time Management
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Customer experience
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Leader Ship Skills
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Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

TOT (Train of Trainers) (Certificate)
Date Attended:
May 2017
Time and Stress management (Training)
Training Institute:
Edraak
Date Attended:
May 2018
Duration:
15 hours
Gamification (Game based learning) (Training)
Training Institute:
Edraak
Duration:
15 hours
Emotional inelegance (Training)
Training Institute:
Edraak
Date Attended:
January 2018
Duration:
10 hours

Hobbies

  • Travel and Reading.