Manager
OnTime Group
Total years of experience :14 years, 3 Months
Duties and Responsibilities:
1. Managing OnTime Translation's operations.
2. Business Development.
3. Maintaining ISO and other quality certificate standards.
4. Reporting on weekly and monthly basis to Ontime Group CEO.
5. Cooperating with other OnTime Group managers for cross sales.
6. Testing and Interviewing Translators and other Administration employees.
7. Increases management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
8. Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
9. Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections.
10. Coordinates efforts by establishing procurement, production, marketing, field, and technical services policies and practices; coordinating actions with corporate staff.
11. Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
12. Maintains quality service by establishing and enforcing organization standards.
13. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
14. Contributes to team effort by accomplishing related results as needed.
Duties & Responsibilities:
• Increases management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
• Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
• Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections.
• Coordinates efforts by establishing procurement, production, marketing, field, and technical services policies and practices; coordinating actions with corporate staff.
• Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
As a project manager supervises the running of a translation project, I had to carry out the following tasks:
• Deciding on the workflow,
• Taking care of all financial and budget considerations and, more generally, managing human resources, software, hardware, documentation, etc.,
• Negotiating with the work provider,
• Recruiting translators and other operators,
• Drawing up specifications for the job,
• Planning the job,
• Preparing the source materials for translation,
• Supplying the translators with a full ‘translation/localization/subtitling kit’,
• Keeping the translators informed and monitoring their progress,
• Checking and controlling translation quality and approving interim and final versions,
• Looking after the administrative and financial (cost analysis) side of the project
At Elaph Translation I got the opportunity to work as an Account Manager who should carry out coordination responsibilities between clients and all concerned divisions of the company.
Responsibilities:
• Operate as the lead point of contact for any and all matters specific to your customers
• Build and maintain strong, long-lasting customer relationships
• Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
• Assist with high severity requests or issue escalations as needed
Business Administration
