محمد موسى, Senior IT Support Engineer (Team Lead)

محمد موسى

Senior IT Support Engineer (Team Lead)

Ras Al Khaimah Free Trade Zone Authority

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, BS Hons in Computer Science
الخبرات
19 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :19 years, 1 أشهر

Senior IT Support Engineer (Team Lead) في Ras Al Khaimah Free Trade Zone Authority
  • الإمارات العربية المتحدة
  • أشغل هذه الوظيفة منذ يونيو 2007

7 years of experience in UAE.
Responsibilities include Supporting 5 Sites & the HQ
* Experience under CISCO AVVID environment.
* Supporting Voice and Data networks in HQ and sites
* CUCM 7 Cisco™ Unified Communications Manager™ 7
* Cisco™ Call Manager™ (CCM Cluster) 4.1 integrated with Microsoft Active Directory
* ARC Call Handling Solution
* Cisco™ VG248, VG224 Voice gateways
* Cisco™ ATA 180 & 186 Series.
* Cisco Wired, Wireless and Soft Phones.
* Cisco™ Catalyst 2950, 3560, 3570 POE switches, 7600 and 4500 Core switches
* Cisco Routing and Switching + Cisco MPLS.
* Installation, Configuration & Troubleshooting 3COM™ Voice & Data Networks.
* 3COM™ NBX™ 100 NetSet for IP Phones & Fax
* Linksys™, USR™, D-Link™, Netgear™ & Belken™ Wired & Wi-Fi Access Points & Routers.
* Virtualization using VMware
* Managing and Supporting Server hardware
* Managing Desktop Operations for Win 7, Vista Clients under Windows Server 2008 and 2003.
* Overseeing Physical networking including Cabling, Mounting, Installation and Termination.
* SAP

Network Administrator في South Asian News Agency Islamabad
  • باكستان - إسلام أباد
  • مايو 2002 إلى يونيو 2004

South Asian News Agency works 24 hours to provide different news papers and television channels in Pakistan with hot and fresh news available.
Worked more than 2 years as Network Administrator.
Provided LAN Installation/Configuration/Support (Ms Windows 2000) with more than 50 users and 25 nodes.

الخلفية التعليمية

بكالوريوس, BS Hons in Computer Science
  • في University Of Arid Agriculture Rawalpindi
  • أغسطس 2006

4 Years Hons. Degree in Computer Science Got Scholarship in 3 out of 8 semesters Got Selected in the organizing body of IT Society in university

الثانوية العامة أو ما يعادلها, Computer Science
  • في Federal Board of Intermediate and Secondary Education
  • يونيو 2000

Specialties & Skills

Supervising
Technical Support
Microsoft Technologies
Project Management
IP Telephony
Network Administrator
A+ Certified by CompTIA
Cisco AVVID
Systems Engineer
Voice Network Engineer
Management
Network+ Certified by CompTIA
Team Leader/ Supervisor
ARC Certified Administrator
Virtualization, VMWare
CISCO Routing & Switching
CISCO MPLS
Project Management
Classroom Instruction
Public Speaking
Cisco Voice
ISO/IEC 27001 Auditor/ Lead Auditor (IRCA Certified A17287)

اللغات

الانجليزية
متمرّس
الأوردو
متمرّس
الهندية
متوسط

العضويات

PMI
  • Individual Member
  • February 2011
PMI Arabian Gulf Chapter
  • Individual Member
  • February 2011

التدريب و الشهادات

ARC Certified Administrator (الشهادة)
تاريخ الدورة:
July 2009
صالحة لغاية:
July 2009
CCNA CCNP Cisco Routing and Switching (الشهادة)
تاريخ الدورة:
April 2009
صالحة لغاية:
May 2009
ITIL V3 Foundation (الشهادة)
تاريخ الدورة:
August 2010
صالحة لغاية:
September 2010
Microsoft Certified Systems Engineer MCSE (الشهادة)
تاريخ الدورة:
January 2001
صالحة لغاية:
June 2001
Professional Project Management Program (الشهادة)
تاريخ الدورة:
January 2011
صالحة لغاية:
February 2011
CCVP (الشهادة)
تاريخ الدورة:
December 2009
صالحة لغاية:
December 2009
A+ (الشهادة)
تاريخ الدورة:
September 2008
صالحة لغاية:
October 2008
Information Security Management Systems Auditor/ Lead Auditor Course (ISO 27001:2005) (الشهادة)
تاريخ الدورة:
October 2011
صالحة لغاية:
October 2011
Microsoft Certified Systems Administrator MCSA (الشهادة)
تاريخ الدورة:
July 2001
صالحة لغاية:
December 2001

الهوايات

  • Playing Computer Games
  • Playing Musical Instruments
    Running a channel on youtube.