Operations Manager
JJ Chicken
Total years of experience :18 years, 1 Months
Responsible for all the operations and performance of the restaurants for achieving set targets.
Ensures compliance for the brand standards.
Manage procurement section and deals from all external sources and reviewing market prices on regular basis.
Played major role in setting up new branches.
Lead brand at various events from planning to execution.
Manage recruitment, training and supervise to make sure structure is kept updated.
Manage administrative system through planning and organizing activities for smooth running of the business.
Look after visa and PRO work of the company and supervising PRO.
Review financial statements and data. Utilize financial data to improve efficiency.
Recommend effective strategies for the financial betterment and implement them.
Look after external third party issues with contractors and suppliers.
Contributes to the development and implementation of organizational strategies, policies and practices.
Review business and trends and alter priorities around the business.
Responsible for the marketing of all the products.
Manage and increase the effectiveness of support services between support and business functions.
Oversee overall financial management, planning systems and controls.
Supervise and manage teams and provide coaching if required.
Reconciling monthly activity, generating month-end and year-end reports, and fulfilling other requirements.
Monitoring accounts and invoicing procedures.
Review business and trends on monthly basis and alter priorities around the business.
Nominated for the General Manager award for the year 2008.
Responsible for performance and operations of the restaurant.
Plan marketing strategy and execute Local Store Marketing.
Looking after manpower planning and recruitment.
Conduct food safety, quality, health & safety, cleanliness, ambience and energy audits.
Playing a communication link between central Restaurant Support Centre (RSC) and restaurant.
Majority of time spent with the team helping them and the business reach their full potential.
Responsible for restaurant performance and operations.
Provides a structured approach for putting processes in place that drive long term results.
Provides leadership and motivation to team delivering exceptional services.
Maximizing sales to full potential.
Review P&L statement on monthly basis.
Monitoring cash and invoicing procedures.
Looking after restaurants performance and operations and managing shifts.
Giving full support to the RGM and looking after the operations in his absence.
Responsible for food ordering and schedules.
Responsible for inventory on weekly basis.
MIS & Budgeting division and was reporting to chief advisor. Responsible for making and monitoring of different reports and formats:
Daily movement of Advances.
Weekly report of Deposit and Advances.
Fortnightly report of L.C. Business.
Monthly flash report on performance of each branch.
Weekly liquidity position (Treasury).
Weekly report of Non Performing Loans. (This was collected, consolidated and sent to CCD)
Manpower cost - Monthly statement.
Budget Performance Report showing targets, achievement and variances.
Top 10 customers on funded and non funded income at each branch.
Interbank evaluations on various aspects.(Spread, Cost of Funds, Growth of various activities)
Different financial reports as required by the chief advisor and company secretary.
Also worked in Human Resources Department and was assisting and looking after:
Recruitment process.
Resignation process / Settlement.
Monthly Manpower Head Count Reconciliation.
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