Senior Specialist - Property Management
NEOM
Total years of experience :16 years, 11 Months
The position covers the coordination and day-to-day management of Tenant support and management of the temporary communities and their occupants. The scope of work follows on from the Onboarding process and completion of the Tenant Lease including participation in the handover stage of the premise to the Tenant, and coordinating with the operational team. The position is to ensure the smooth administration of the asset by representing the owner and ensuring their interest are protected.
Property assets are categorized as commercial use such as residential buildings, residential cabins, community assets, municipality assets, retail, offices and storage, onboarding suites, and show units. They will play a supporting role in the Asset Management Committee.
• Responsible for all Property Coordination Operations of residential, commercial, and community assets.
• Liaise with the PM, FM, Leasing, Commercial On-Boarding, and Transition team in keeping the buildings (and standalone facilities), operationally ready by undertaking due diligence, audit, and surveys to mitigate any potential delays.
• Coordinate the helpdesk reporting system once established Actively participating in the setup and development from a PM perspective with the internal Property Management and wider Asset Management team
• Oversee the monthly, quarterly, and year-end summary reports.
Key Responsibilities:
1- Operational Support:
Provide comprehensive support to daily business operations, including administrative tasks, documentation, and process implementation.
Collaborate with cross-functional teams to streamline and improve operational processes for efficiency and effectiveness.
2- Communication and Coordination:
Facilitate communication between departments to ensure seamless information flow.
Schedule and coordinate meetings, workshops, and other events related to business operations.
3- Data Management:
Maintain accurate and up-to-date records of operational activities, ensuring data integrity.
Assist in the analysis of operational data to identify trends, areas for improvement, and opportunities for efficiency.
4- Process Improvement:
Identify areas of improvement within existing processes and recommend solutions to enhance overall operational efficiency.
Work closely with team members to implement process changes and improvements.
5- Project Support:
Support project managers in the execution of key initiatives by tracking progress, managing timelines, and ensuring deliverables are met.
Assist in the development and maintenance of project documentation.
6- Vendor Management:
Coordinate with external vendors as necessary, ensuring adherence to contracts, agreements, and service level expectations.
Evaluate vendor performance and recommend improvements or changes when necessary.
7- Training and Onboarding:
Assist in the onboarding of new team members by providing training on operational processes and tools.
Develop and update training materials as needed.
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Leading ongoing reviews of business processes and developing optimization strategies.
- Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
- Conducting meetings and presentations to share ideas and findings.
- Performing requirements analysis.
- Documenting and communicating the results of your efforts.
- Effectively communicating your insights and plans to cross-functional team members and management.
- Gathering critical information from meetings with various stakeholders and producing useful reports.
- Working closely with clients, technicians, and managerial staff.
- Providing leadership, training, coaching, and guidance to junior staff.
- Allocating resources and maintaining cost efficiency.
- Ensuring solutions meet business needs and requirements.
- Performing user acceptance testing.
- Managing projects, developing project plans, and monitoring performance.
- Updating, implementing, and maintaining procedures.
- Prioritizing initiatives based on business needs and requirements.
- Serving as a liaison between stakeholders and users.
- Managing competing resources and priorities.
- Monitoring deliverables and ensuring timely completion of projects.- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. - Leading ongoing reviews of business processes and developing optimization strategies. - Staying up-to-date on the latest process and IT advancements to automate and modernize systems. - Conducting meetings and presentations to share ideas and findings. - Performing requirements analysis. - Documenting and communicating the results of your efforts. - Effectively communicating your insights and plans to cross-functional team members and management. - Gathering critical information from meetings with various stakeholders and producing useful reports. - Working closely with clients, technicians, and managerial staff. - Providing leadership, training, coaching, and guidance to junior staff. - Allocating resources and maintaining cost efficiency. - Ensuring solutions meet business needs and requirements. - Performing user acceptance testing. - Managing projects, developing project plans, and monitoring performance. - Updating, implementing, and maintaining procedures. - Prioritizing initiatives based on business needs and requirements. - Serving as a liaison between stakeholders and users. - Managing competing resources and priorities. - Monitoring deliverables and ensuring timely completion of projects.
Skills: Administration · Presentations · Auditing · Project Coordination · Customer Experience · Presentation Skills · Team Motivation · Decision-Making · Document Management · Process Improvement · Reporting & Analysis · Team Problem Solving · Problem Analysis · Analytical Skills · Collaborative Problem Solving · Market Research · Team Leadership · Team Management · Project Management · Communication
• Managing Real State and Corporate Assets
• filing, appointment organizing, reporting and departments coordination
• Motivate and coach employees to meet service, sales, and repair goals.
• Create and modify employee schedules with service levels in mind.
• Maintain detailed logs and reports of services performed, profit, and budget information.
• Help in sales and repair areas as needed and maintain comprehensive current knowledge of operations.
• Monitor task completion.
• Preparing all kind of reports financial, operational and on projects.
• Coordinate between owners and the company CEO.• Managing Real State and Corporate Assets • filing, appointment organizing, reporting and departments coordination • Motivate and coach employees to meet service, sales, and repair goals. • Create and modify employee schedules with service levels in mind. • Maintain detailed logs and reports of services performed, profit, and budget information. • Help in sales and repair areas as needed and maintain comprehensive current knowledge of operations. • Monitor task completion. • Preparing all kind of reports financial, operational and on projects. • Coordinate between owners and the company CEO.
Skills: Administration · Presentations · Auditing · Project Coordination · Customer Experience · Presentation Skills · Team Motivation · Decision-Making · Document Management
Managing Real State and Corporate Assets
filing, appointment organizing, reporting and departments coordination
filing, appointment organizing, reporting and departments coordination
Managing the day to day work flow and monitor task completion and reporting
Good