Team Lead/Agile Coach, Agile Delivery, Enterprise Transformation
The Saudi British Bank - Sabb
Total years of experience :18 years, 0 Months
● Accelerate the roll-out of the Agile Roadmap across all the relevant work-streams (e.g. agile training roll-out acceleration)
● Lead agile initiatives and/or work-stream in co-operation with cross-functional teams, ensure accelerated delivery.
● Collect relevant inputs (SAB, market) and provide support to Head of Agile with content generation and deck creation.
● Agile initiatives assigned to augmented resource progress/delivered in line with the agreed timelines and quality standard.
● Content, Inputs and deck provided (e.g. training delivery, agile communications) to support with the delivery of the wider Agile Roadmap.
● Work-stream co-ordination with the wider Digital Office Team (e.g. Training delivery) as well as with Bank-wide stakeholders.
● Establish operational and transformational skills across multiple banking functions, enabling practical and pragmatic issue resolutions.
● Facilitate scrum ceremonies.
● Design and develop the governance models for the project teams.
● Facilitate and guide product owners and delivery team about the effective use of JIRA for both management and reporting purposes.
● Provide training and demo sessions bank wide to all stakeholders about Jira and its effectiveness.
● Project administrator of all the department projects on boarded in Jira.
● Design and develop different workflows, automation, dashboard, JQL or reports in Jira based on the stakeholders’ requirement along with data migration or on boarding strategy.
Leading the technology team for the business transformation project across Gulf region i.e. UAE, Bahrain and Oman. This project helps our Customers to have better experience in our branches for their account opening and its maintenance processes.
• Embracing agile in the organization teams that will help the business teams to serve our customers better.
o SCRUM | KANBAN | LEAN etc.
• Lead member of the Core Banking upgrade project.
• Managing multiple customer’s channels for the business teams.
o Mobile Banking
o Internet Banking
o Payment systems
o Core banking integration with other applications
o AECB data submission - Credit | CASA | Income data
o Direct Debit System
o Web Service Integration (WSI) implementation for CBUAE
• Managing vendors and the core development teams.
• Initiates effective ideas/solutions to different business requirements.
• Review and generate different data analysis reports for the management and business teams for further proceedings related to the strategies that can meet the organizational goals.
• Managing the reporting team who provides the daily/monthly/as required reports to business teams, compliance team and others to help them out to understand the current business growth/controls etc.
• Provided the required reporting to Central Bank of UAE (CBUAE) and Al Etihad Credit Bureau (AECB).
• Lead the development of web-based in-house solutions design and configured in PHP i.e. Portal360, core banking reporting portal etc. A complete agile based project in which all the requirements were gathered in the product backlog, prioritizing them and executing the iterations for their successful implementation.
• Managed and monitor multiple databases of the operational applications.
• Lead the MIS reporting team to provide the on demand and regular interval reports to business.
• Project Manager for the following successful implementations organization-wise which provided effective results to the business users:
o Oracle Enterprise Business Suite
o Oracle Human Capital Management (both intranet and on oracle cloud)
o eAudit (Internal Audit System)
o Legal Case Management System
• Business team nominated trainer for 200+ master trainers by following the train the trainer approach for Oracle projects.
• Implemented IBM Enterprise Content Management (digital document archiving solution) for head office and multiple international locations which enabled the users to archive and retrieve documents effectively.
• Implemented multiple reporting portals to provide the day to day reporting to the management and executives.
• Achievements: Awarded Employee of the year for 2016
• Project manager for different technologies project with successful implementation.
• Lead the business analyst team for all the projects documentations which involved:
o Workflow documents.
o Functional specifications document.
o Data dictionaries.
o Entity relation diagrams.
o User manuals.
• Lead the oracle development team to developed and successful implement mortgage applications for onsite team based in United States.
• Based on the performance, I was involved in pre-sale meetings with clients to understand the requirements and proposed solutions.
• Achievement: Awarded Employee of the 1st half of 2014.
• Lead the development team which involved:
o Dashboard and reporting portal.
o Stored procedures.
• Provided effective documentation to management included:
o Project proposals.
o Statement of work.
o User manuals.
o Data dictionary.
• Provided multiple solution proposed presentation to clients.
• Project Manager for successful implementation of Remote Monitoring System in telecom industry.
• Developed web-based application for the network team and commercial team to manage customer/suppliers and their rates for the VoIP calls.
• Designed and maintained company’s website to grow more business.
• Implemented search engine optimization which ranked top on Google.
• Performed database administration and optimization.
• Designed and developed application for the departments.
• Developed the website and updated periodically.
• Technical support to the workshops and seminars.
• Designing of department brochures.
