نبيل عادل

Working closely on customer’s technical requirements, Implementation, Analyze, Install, Configure, and troubleshoot different security solutions, this includes racking, installing, configuring and upgrading the solution.
• Meet customers, gather requirements, set expectations and propose a design achieves their needs.
• Prepare a project plan with tasks, responsibilities and duration for each task.
• Transfer products knowledge to customers during the implementation phase.
• Support and troubleshooting for any reported issues.
• Support and troubleshooting for any reported issues.

 Working closely on customer’s technical requirements, Analyze, Install, Configure, and
troubleshoot different solutions provided to our enterprise customers.
 provision MPLS virtual private network VPN L3, including CE-PE routing protocol
RIPv1, RIPv2, OSPF, IGRP, EIGRP, ISIS, BGPv4 & MP-BGP and static, MPLS virtual
private network L2, Internet connectivity using BGP or static routing.
 Solid experience with Alcatel DSLAMs: ASAM & ISAM and Huawei DSLAMs and MSAN
 2nd level support for enterprise support team in troubleshooting process.

Network Resident Engineer at Alhy-Bank as Network Technical Support to detect the Layer 2 & Layer 3 Network issues at HQ & Branches & ATM Nodes as phylical Link, Fiber, 3G - support all connection at CST such as VPN, Internet

Reserved officer at Egyptian Army Air Defense Forces : I was monitoring the HQ and sites and detect the problems at nodes that down and troubleshooting to became up .