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Nabil Wafeek Ahmed, Manager

Nabil Wafeek Ahmed

Manager·Deloitte - Saudi Arabia

Saudi Arabia

Diploma, Software Engineering

Work experience

Total years of experience: 17 years, 11 months

Manager

May 2021 - Present

Deloitte - Saudi Arabia

Riyadh, Saudi Arabia

May 2021 - Present

Company industry:
IT Services
Job role:
Information Technology

Delivery Associate Manager (3xCCIE)

November 2017 - April 2021

Accenture

Riyadh, Saudi Arabia

November 2017 - April 2021

Design, architect, implement infrastructure projects, also consult, maintain & troubleshoot complicated enterprise
environments having different roles:
- Network Infrastructure Lead to maintain & ensure smooth operation.
- Technical Architect in relocating one side of an active-active datacenter from a location to another.
- Network Architect for Design, Deploy DataCenters & Disaster Recovery sites

Company industry:
Business Consultancy Services
Job role:
Information Technology

Senior Network & Collaboration Engineer

December 2015 - November 2017

Mideast Data Systems

Riyadh, Saudi Arabia

December 2015 - November 2017

- Design, Implement Network & Unified Collaboration Solutions (More than 30 Projects).
- Provide network implementation services and consultation.
- Create the needed documents for projects HLD, LLD, NRFU & NIP.

Company industry:
IT Services
Job role:
Information Technology

Sr. Consultant / Instructor

March 2014 - October 2015

Global Knowledge

Saudi Arabia

March 2014 - October 2015

- Provide technical consultancy to customers in Europe, Middle East and Africa region.
- Prepare technical workshops for customers and build Lab environments.
- Deliver advanced level Network & UC training courses.

Company industry:
IT Services
Job role:
Teaching and Academics

Cisco Consultant / Instructor

August 2011 - March 2014

Sigma-IT Company

Cairo, Egypt

August 2011 - March 2014

- Provide network implementation & design services to customers in Egypt and Saudi Arabia.
- Deliver Network courses in Egypt and Saudi Arabia

Company industry:
Business Consultancy Services
Job role:
Information Technology

Technical Support

December 2009 - August 2011

Sykes Enterprise / Sony VAIO

Cairo, Egypt

December 2009 - August 2011

- Technical advisor for Sony VAIO computers (Europe only).
- Troubleshoot windows, application, LAN & WI-FI Issues.

Company industry:
Software Development
Job role:
Information Technology

Customer Service

July 2009 - December 2009

Vodafone Company

Cairo, Egypt

July 2009 - December 2009

- Answer customers inquiries.
- Troubleshoot & solve customers’ problems.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

None

June 2008 - July 2009

None

Cairo, Egypt

June 2008 - July 2009

None

Company industry:
Other Business Support Services
Job role:
Other

Education

Cairo University

October 2021

October 2021

Diploma, Software Engineering

Egypt

Sadat Academy

June 2008

June 2008

Bachelor's degree, Management & Sciences

Egypt

Sant Fatima Language School

June 2004

June 2004

High school or equivalent, Sanwaya amma

Egypt

GPA (point): 2.1 out of 4

GPA (point): 2.1 out of 4

Skills

Voice Networks
Expert
Voice Networks
Expert
Unified Communications
Expert
Unified Communications
Expert
CCNP
Expert
CCNP
Expert
Cisco
Expert
Cisco
Expert
Cisco Call Manager
Expert
Cisco Call Manager
Expert
Office package
Intermediate
Office package
Intermediate
Fast Typer (English)
Expert
Fast Typer (English)
Expert
Troubleshooter
Expert
Troubleshooter
Expert
Cisco Collaboration UC
Expert
Cisco Collaboration UC
Expert
Cisco Datacenter
Expert
Cisco Datacenter
Expert
Routing & Switching
Expert
Routing & Switching
Expert
Voice Networks
Expert
Voice Networks
Expert
Unified Communications
Expert
Unified Communications
Expert
CCNP
Expert
CCNP
Expert
Cisco
Expert
Cisco
Expert
Cisco Call Manager
Expert
Cisco Call Manager
Expert

Languages

English

Expert

Arabic

Expert

Memberships

Resala

Member in Resala association.

January 2006

Training and Certifications

Certifications
Cisco Certified Network Professional (CCNP)
Sep 2018 - Apr 2024
CCIE Routing & Switching #45306
Dec 2020
CCIE DataCenter #45306
CCIE Collaboration #45306
Oct 2014 - Oct 2016
Cisco Unified Contact Center Express
Cisco
Mar 2013 - Mar 2013
Certified Cisco Systems Instructor (CCSI)
Cisco
Jun 2012 - Jun 2012
ICOMM Certificate
Cisco
Jun 2012 - Jun 2012

Training
Vmware Certified Profiessonal
Vmware
Feb 2017
Show credentials

Recommendations

Basil El Swaify

Jan 2011

Jan 2011

Technical Support AnalystColleague

I would congratulate any firm that thinks about hiring Nabil. He is one of the most enthusiastic characters and one of the most effective links in our current team. He has no problems working in a stressful environment but rather is keen to always be the helping hand in the team.

Sarah Youssef

Jan 2011

Jan 2011

Technical support customer service representativeColleague

I recommend Nabil for any company as he is really high qualified employee, keen on his job, dedicated, ambitious, he is always achieving the targets in his company, always wants to improve himself, in addition to that, he has a highly technical back ground.

Ola Gaafar

Jan 2011

Jan 2011

Technical Support AgentColleague

I would like to recommend Nabeel for not only being a hardworking, persistent, and competent employee, but also for caring about the business interests overall. He is a person who goes and LOVES to go the extra mile, a person who can not only do the required job according to the job description, but who will go beyond his duty and put in extra effort along the way, someone who really adds a value to any firm. Successful employees are plenty, but those who are exceptional and stand out, like Nabeel, are actually rare to find.

Tamer Abdel Moneim

Jan 2011

Jan 2011

Account supervisorManager

Dear team, Hope you are well Kindly be informed that Nabil is one of our best team members, he always shows great dedication and high sense of responsibility Target oriented, great planner & multi skilled For any clarification please let me know Tamer

Maha Shaboon

Jan 2011

Jan 2011

Technical Support AgentColleague

Nabil is a very hard worker and very accurate as well in his job , with an awakened conscience , and adherent. His Techincal background is super and his spoken English is very good and understandable by UK people.He's also a very calm person with no attitude issues what so ever.

Salwa Salem

Jan 2011

Jan 2011

Technical support representativeColleague

I would like to recommend Nabil for your company as he is one of the best colleage I have ever had.He is a hardworker , knowledge seeker and self development person . He is qualified to do his job in an effectient, creative way. Any employer can find what he seeks in his employee by having Nabil as one of the team members. Having him in any team will increase the productivity , performance and the overall grade for the team.

Enas Moselhy

Jan 2011

Jan 2011

Technical Support AgentColleague

I would strongly recommend Nabil for any position because I am sure that Nabil will be a powerful asset to any corporation. This is simply becaused Nabil is: 1. An exceptional listener and communicator who effectively conveys information verbally and in writing. 2. Highly analytical thinker with demonstrated talent for dealing with complex work processes. 3. Computer-literate performer with extensive software proficiency covering wide variety of applications. 4. Flexible team player who thrives in environments requiring ability to effectively prioritize multiple concurrent projects. 5. Proven relationship-builder with unsurpassed interpersonal skills. 6. Goal-driven leader who maintains a productive climate and confidently motivateshis colleagues to meet high performance standards.