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nagi ismail, managing director

nagi ismail

managing director·sinos restaurant

Egypt

Master's degree, MBA

Work experience

Total years of experience: 10 years, 4 months

managing director

January 2016 - April 2017

sinos restaurant

Alexandria, Egypt

January 2016 - April 2017

• Directs and supervises the activities of staff
• Provides guidance for workers as needed and approves training opportunities
• Implements company policies
• Delegates duties among staff members
• Maintains budgets for managed entity as well as the individual projects it takes on
• Monitors costs against budget
• Makes key decisions for managed entity
• Researches and analyses industry, market, and competitors to make informed strategy decisions
• Creates initiatives to take advantage of market opportunities, reduce operational threats, forestall business risks, and maximizes core strengths
• Identifies core competencies and defines operational goals
• Liaisons with Board of Directors to make sure all efforts are in alignment

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

operation manager

January 2011 - December 2015

sinos restaurant

Alexandria, Egypt

January 2011 - December 2015

• Managing a team of approximately 350 employees in a busy work environment.

• Negotiating contracts, ensuring that they balance value and risk.

• Establish and implement departmental policies, goals, objectives, and procedures.

• Creating, managing and analyzing performance data and other information.

• Ensuring that capacity and capability are continually planned.

• Encouraging, identifying and developing best practice strategy.

• Ensuring compliance to all Environmental Health & Safety goals & objectives.

• Producing Operations manuals which define how the business is to be run.

• Working closely with the Financial Manager, Facilities Manager, and IT Manage & HR department.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

مدير موارد بشرية

January 2007 - December 2010

Sinos Restaurants & touristic establishment.

Alexandria, Egypt

January 2007 - December 2010

• Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.

• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.

• Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.

• Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.

• Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.

• Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

• Completes human resource operational requirements by scheduling and assigning employees; following up on work results.

• Maintains human resource staff by recruiting, selecting, orienting, and training employees.

• Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.

• Contributes to team effort by accomplishing related results as needed.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Human Resources and Recruitment

Education

The Arab Academy for science,Technology & Maritime transport

December 2016

December 2016

Master's degree, MBA

Egypt

GPA (percentage): 98%

GPA (percentage): 98%

جامعة الاسكندرية

November 2001

November 2001

Bachelor's degree, ادارة فنادق

Egypt

GPA (percentage): 75%

GPA (percentage): 75%

ادارة فنادق

Skills

Fast Learning
Expert
Fast Learning
Expert
problem solving skills
Expert
problem solving skills
Expert
Font Management
Expert
Font Management
Expert
Group Work
Expert
Group Work
Expert
People Management
Expert
People Management
Expert
• Proven ability to lead, motivate and build successful teams.
Expert
• Proven ability to lead, motivate and build successful teams.
Expert
• Achieving targets in a dynamic and complex business environment
Expert
• Achieving targets in a dynamic and complex business environment
Expert
• Able to manage and develop a diverse group of highly skilled people
Expert
• Able to manage and develop a diverse group of highly skilled people
Expert
• A pragmatic approach to getting the required results
Expert
• A pragmatic approach to getting the required results
Expert
• Ability to manage operations within budgetary constraints.
Expert
• Ability to manage operations within budgetary constraints.
Expert
• Strategy planning
Expert
• Strategy planning
Expert
• Understand all legal, regulatory, information security and compliance requirements
Expert
• Understand all legal, regulatory, information security and compliance requirements
Expert
• Proven influencer & negotiator.
Expert
• Proven influencer & negotiator.
Expert
• Team leading & people development skills.
Expert
• Team leading & people development skills.
Expert
• Building and maintaining strong and effective relationships with suppliers and customers
Expert
• Building and maintaining strong and effective relationships with suppliers and customers
Expert
Fast Learning
Expert
Fast Learning
Expert
problem solving skills
Expert
problem solving skills
Expert
Font Management
Expert
Font Management
Expert
Group Work
Expert
Group Work
Expert
People Management
Expert
People Management
Expert

Languages

German
Beginner
English
Expert
Arabic
Native Speaker

Training and Certifications

Certifications
TOT
Dec 2016

Training
HR manager
cairo univercity
Feb 2010
HR specialist
iyack
Jan 2007

Hobbies

  • reading
  • playing football