Branch Manager
Lucky Machinery Sore.
Total years of experience :4 years, 6 Months
• Control all the finance & accounts related work.
• Manage the sales and marketing staff.
• Coordinate with the existing clients, handle their complaints and resolve the issues.
• Communicating the company’s services portfolio and providing competitive quotations to potential customers.
• Gathering relevant market data and prepare reports for the management.
• Coordinate with the existing clients, handle their complaints and resolve the issues.
• Involved in the recording and administration of sales by forwarding the reports and copies to the management.
• Involved in the recruitment, interviewing and training of cleaning and security staff.
• Standard inspection of the sites
• Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
• Confer with customers by telephone, email or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
• Persuade customers to pay amounts due on credit accounts
• Arrange for debt repayment or establish repayment schedules, based on customers' financial situations
• Sort and file correspondence, and perform miscellaneous administrative duties such as answering correspondence and writing reports.
• Handling customer queries and service requisitions.
• Analyze and resolve their queries to best fit their needs and expectations
• Provide relevant reports to the supervisor.
• Coordinate with the courier staff for the delivery of the goods to the customers effectively and timely.
