Operations Manager
EMDAD Heavy Equipment and Trucks Leasing Co.
Total years of experience :25 years, 8 Months
Achievements:
• Requested by the Chairman of Mubarrad Co. and Emdad Co to manage and develop the business of post the former's sale.
• Successfully dealt and achieved success in the highly challenging field of leasing heavy equipment for oil field companies on long term basis and providing tower cranes and hoists to construction companies.
Turned around the company to a profitable entity within a year through prudent resource management and cost control.
Responsibilities:
• Optimizing existing operational processes and workflows in areas of procurement, administration, corporate strategy and finance at the company
• Spearheading the migration of the company’s operational model from one that is transaction based into a leaner and effective process based model that produced definite measurable results in terms of performance.
• Undertaking budgeting and tracking company expenses, devising strategies to increase revenue and collecting all due payments as per collection norms.
• Handling staff recruitments, overseeing procurement, inventory and stores and ensuring that all stocks fulfilled journey through the stock cycle.
• Envisaging annual sales targets and monitoring progress against goals set, ascertaining reasons for deviation and effecting measures for higher achievement.
• Supervising the movement of equipment and communicating with customers for various issues in the service cycle.
Achievements:
• Spearheaded the operations of the entire transport team and responsible for looking after more than 300 different types of vehicles on a 24 hour basis.
• Served on-call out of hours and at weekends to deal with any urgent matters.
• Designed the salary scheme for drivers according to their work location and provided good accommodation and transportation facilities leading to greater retention.
• Involved in the company's overall strategy development.
Responsibilities:
• Oversaw the transport of all types of cargo ranging from containers to spare parts, cars, frozen items and unusual size items.
• Serviced major US military camps in Kuwait and Iraq, supported KDD with the distribution of their products to GCC and Jordan using refrigerated trucks.
• Transported the aggregate for local rock companies from Shuiba port to various locations inside Kuwait.
• Supervised the loading of consignments and ensured the right shipment was done in the right way to the right locations all at the right time.
• Ensured company compliance with all transport policies, legislation and procedures in the State of Kuwait and other Arab countries.
• Developed and managed the departmental budget, managed a team of team leaders, senior supervisors, supervisors, officers, representatives, drivers and vehicles.
• Arranged for the induction and training off all new staff and assumed responsibility for all H&S investigations.
Achievements:
• Won a contract from the main contractor to provide comprehensive logistics services for all Kuwait borders for The General Administration of Customs - State of Kuwait.
• Selected as project manager due previous experience in customs clearance, distribution, transport, handling and my knowledge of customs and ports management as well as the Kuwait International Airport.
Responsibilities:
• Provided 60 equipments and trucks comprising 30 forklifts, 20 mobile cranes, 10 - 50 tons and 10 flat beds along with 2200 workers.
• Handled day-to-day loading, unloading, handled inspections operations and ensured the presence of all workers in the workplace, according to their shift schedules.
• Notified the client of the equipment availability and possible delays, coordinated site operations, tracked status and mitigated complaints.
• Ensured the seamless execution of all works at site and paid attention to parameters of cost, efficiency and time.
Achievements:
• Oversaw logistics, safety and quality for a USD 300 million program.
• Received appreciation from US Army for exemplary efforts in managing their projects.
• Successfully serviced all US army camps across Kuwait, Qatar & Jordan, The Sultan Centers, Ministry of Health, Co-op Society Union, Henkel and Sony across the country and GCC, Iraq, Lebanon, Syria and Jordan.
• Developed a tracking system to better account for inbound and outbound inventory and shipments.
• Hired and trained over 300 employees in the department as well as Senior Supervisors and Team Leaders.
Responsibilities:
• Managed the day-to-day warehouse and distribution operations and inventory control for a large distribution center serving major clients.
• In charge of the relocation department, entrusted with the relocation of homes, offices, automobiles, warehouses across the county and regionally.
• Involved in the warehouse automation initiative and dealt with general outbound freight logistics.
• Worked directly with top company executives on streamlining the budget and optimizing shipping procedures.
• Directed daily operations while maintaining full responsibility for operational performance, shipping, receiving and asset security.
• Monitored the overall performance of the workshop, ensured the appropriate maintenance of individual types based on the age and technical performance of each make/model.
• Supervised distribution of products to 4 distribution centers and served as a liaison with transportation and environmental departments.
• Ensured quality control of repairs and maintenance and safety condition of the vehicles and equipment.
Responsibilities:
• Responsible for the management of the day-to-day operations, issuing customs declarations of shipments, warehouse & distribution operations for KNPC Refineries.
• Hired and trained over 120 employees in my department and employees for a variety of clerical and operational posts.
• Attended weekly meetings with top company executives and the KNPC commercial department superintendent and his team and other meetings with government departments.
• Developed a tracking system to better account for inbound and outbound inventory and shipments.
• Supervised distribution of products to 3 distribution centers.
• Marketed the company's services across the clientele and successfully added many customers to the list of customs clearance and distribution services.
• Followed up on the financial management of billing for each shipment in addition to chasing for payment collections.
Previous Professional Experience:
• Nov '92 - May '98: Coordinator, Customs Clearance and Transportation, Kuwait National Petroleum Company, Kuwait.
