Natalia Al Hajeh, Patient Relations Officer

Natalia Al Hajeh

Patient Relations Officer

Fakih IVF

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Diplôme, Spanish
Expérience
13 years, 8 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :13 years, 8 Mois

Patient Relations Officer à Fakih IVF
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis août 2013

-Welcoming patients and visitors
-Checking in and scheduling patient appointments
-General administrative duties i.e. filing, scanning, registering
-Taking telephone calls and answering e-mails, attending patient’s needs and inquiries so maximum numbers of inquiries are handled quickly and forwarded on responsibly to relevant team member
-Coordinating between patients and doctors
-DHA (Dubai Health Authority) statistics
-Translation when needed, Arabic-English

Supervisor and Conversation teacher, SFI à Hermods AB
  • Suède
  • mai 2010 à août 2012

(Swedish For Immigrants - Education for adults)
-Teaching students the Swedish language and how to use it in different contexts
-Informing and holding lectures in civic knowledge
-Individual meetings, implementation plans + CV help
-Contact with authorities and similar
-Follow up of students 6months after SFI and statistical surveys
-Administrative tasks such as cash management, book management

Assistant nanny à Footsteps Kindergarten
  • Nigeria
  • mars 2009 à mai 2009

-Helping children with various tasks such as writing and reading in English

Volunteer as Discussion leader à The Red Cross
  • Suède
  • mars 2008 à juin 2008

-Teaching adult immigrants Swedish and social studies

Éducation

Diplôme, Spanish
  • à Uppsala University
  • mai 2011

Basic Spanish

Diplôme, International Relations
  • à Malmö University
  • janvier 2008

Peace and Conflict resolutions focusing International Relations, - Anthropology A, 2008 01-2008 06 -Peace and Conflict resolutions B, 2007 08-2008 01 -Peace and Conflict resolutions A, 2007 01-2007 06

Etudes secondaires ou équivalent, Social science
  • à Celsiusskolan
  • juin 2006

Specialties & Skills

Customer Service
Customer Interactions
Administration
Microsoft office
multiple languages

Langues

Arabe
Expert
Anglais
Expert
Espagnol
Débutant
Suédois
Expert
Norvégien
Moyen