Patient Relations Officer
Fakih IVF
Total years of experience :13 years, 8 Months
-Welcoming patients and visitors
-Checking in and scheduling patient appointments
-General administrative duties i.e. filing, scanning, registering
-Taking telephone calls and answering e-mails, attending patient’s needs and inquiries so maximum numbers of inquiries are handled quickly and forwarded on responsibly to relevant team member
-Coordinating between patients and doctors
-DHA (Dubai Health Authority) statistics
-Translation when needed, Arabic-English
(Swedish For Immigrants - Education for adults)
-Teaching students the Swedish language and how to use it in different contexts
-Informing and holding lectures in civic knowledge
-Individual meetings, implementation plans + CV help
-Contact with authorities and similar
-Follow up of students 6months after SFI and statistical surveys
-Administrative tasks such as cash management, book management
-Helping children with various tasks such as writing and reading in English
-Teaching adult immigrants Swedish and social studies
Basic Spanish
Peace and Conflict resolutions focusing International Relations, - Anthropology A, 2008 01-2008 06 -Peace and Conflict resolutions B, 2007 08-2008 01 -Peace and Conflict resolutions A, 2007 01-2007 06