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Natalie Khawand, compensation and benefits officer

Natalie Khawand

compensation and benefits officer·Ain Wzein Medical Village

Lebanon

Bachelor's degree, Banking And Finance

Work experience

Total years of experience: 9 years, 9 months

compensation and benefits officer

June 2023 - Present

Ain Wzein Medical Village

Lebanon

June 2023 - Present

Managedend-to-end payrollprocessing, ensuringtimely and accurate salary payments foremployees.
Conducted detailed reconciliations of payroll records, including adjustments for leavers, resignations, and
terminations. Maintained detailed records of employee contributions and reconciled discrepancies between
payroll data and NSSF records. Conduct investigations into employee complaints and misconduct.
Ensure compliance with labor laws and company policies.
Company industry:
Medical Hospital
Job role:
Human Resources and Recruitment

Receptionist

April 2020 - Present

Family First Dental Clinic

Lebanon

April 2020 - Present

- Greeting patients as they arrive and answering the phones.

- Scheduling and cancelling patient appointments.

- Confirm appointments with patients via phone or email.

- Verify and update patient information.

- Accounts receivable and basic bookkeeping.

-Doing panoramic x-ray for every patient.
Company industry:
Dental Center & Clinic
Job role:
Customer Service and Call Center

operations coordinator

December 2022 - May 2023

MTS

Lebanon

December 2022 - May 2023

Company industry:
Medical & Healthcare Equipment
Job role:
Medical, Healthcare, and Nursing

Operation's Coordinator

December 2022 - May 2023

MEDICAL & TECHNICAL SERVICES (MTS)

Lebanon

December 2022 - May 2023

Compiled daily reports detailing all transactions.
Generated payment and receipt vouchers accurately and efficiently.
Managed office supplies and logistics to ensure smooth operations.
Coordinated client orders, ensuring timely and accurate fulfillment.
Facilitated sales and customer service training programs.
Handled daily and monthly reporting, providing key performance insights.
Company industry:
Medical Hospital
Job role:
Administration

Dental Receptionist

January 2020 - December 2022

FAMILY FIRST DENTAL CLINIC

Lebanon

January 2020 - December 2022

Welcomed patients upon arrival and addressed telephone inquiries.
Managed patient appointment scheduling, including cancellations and
rescheduling.
Confirmed upcoming appointments with patients via telephone.
Verified and updated patient information with precision.
Oversaw accounts receivable and performed fundamental bookkeeping
duties.
Administered panoramic x-rays for all patients.
Company industry:
Dental Center & Clinic
Job role:
Administration

Customer Service

January 2019 - March 2020

Online Money Transfer

Lebanon

January 2019 - March 2020

- Transferring money in and out of Lebanon.

-Assisting customers to pay bills such as insurance, donations, banks and microloans, education, park meter, business payment, mechanic, taxes and fees, police records, car plates.
Company industry:
Financial Services
Job role:
Customer Service and Call Center

Customer Service

January 2019 - January 2020

ONLINE MONEY TRANSFER (OMT)

Lebanon

January 2019 - January 2020

Facilitated money transfers to and from Lebanon, assisting clients with
diverse bill payments including insurance, charitable donations, bank
transactions, educational fees, parking tickets, business invoices, auto
repairs, taxes, police records, and vehicle registration.
Company industry:
Financial Services
Job role:
Customer Service and Call Center

Private Tutor

November 2018 - January 2019

Educational Support Center

Lebanon

November 2018 - January 2019

- Teaching Math, English and Science for students from grade 1 till grade 6.

- Work with students to improve their skills in certain subjects.

-Prepare lessons, assignments, and other assessments for the students.

-Assisting students with homework, projects, test preparation, research and other academic tasks
Company industry:
Training & Education Center
Job role:
Teaching and Academics

Accounting Specialist

June 2015 - June 2017

Al Wassim Trading Co

Lebanon

June 2015 - June 2017

- Achieved efficiency in accounting records due to monthly and daily reports.

-Achieved efficiency in bookkeeping by creating sales ledger for all company sales.
Company industry:
Purchasing & Procurement
Job role:
Accounting and Auditing

Education

islamic university of lebanon

November 2018

November 2018

Bachelor's degree, Banking And Finance

Lebanon

Islamic University Of Lebanon

June 2018

June 2018

Bachelor's degree, Banking And Finance

Lebanon

ISLAMIC UNIVERSITY OF LEBANON

January 2018

January 2018

Bachelor's degree, Finance

Lebanon

Skills

Active Listening
Intermediate
Active Listening
Intermediate
Decision Making
Intermediate
Decision Making
Intermediate
Microsoft Office: Excel, Word, Power Point
Intermediate
Microsoft Office: Excel, Word, Power Point
Intermediate
Team Work
Intermediate
Team Work
Intermediate
Accounting Software
Intermediate
Accounting Software
Intermediate
Communication Skills
Intermediate
Communication Skills
Intermediate
Working under pressure
Intermediate
Working under pressure
Intermediate
typing
Intermediate
typing
Intermediate
ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
BANKING
Intermediate
BANKING
Intermediate
BENEFITS ADMINISTRATION
Intermediate
BENEFITS ADMINISTRATION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
HR REGULATIONS
Intermediate
HR REGULATIONS
Intermediate
OFFICE MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PAYROLL PROCESSING
Intermediate
PAYROLL PROCESSING
Intermediate
Payroll
Expert
Payroll
Expert

Languages

English

Intermediate

Arabic

Native Speaker

Training and Certifications

Certifications
Accounting Certificate
Senior Accountant
Apr 2020 - Jul 2020
Training
Finance Courses
Bank Du Liban
Aug 2018
Customer Relationship Management Department
Al Mawarid Bank
Jul 2018

Hobbies and interests

Travel and listening to music