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nawfal chafai, Head of Operations

nawfal chafai

Head of Operations·Bupa Arabia

Saudi Arabia

Master's degree, Audit and Financial engeniring

Work experience

Total years of experience: 24 years, 9 months

Head of Operations

June 2014 - Present

Bupa Arabia

Khobar, Saudi Arabia

June 2014 - Present

Company industry:
Insurance & TPA
Job role:
Management

Regional Head Provider Relations

January 2013 - June 2014

Bupa Arabia

Khobar, Saudi Arabia

January 2013 - June 2014

Providers relations

Company industry:
Insurance & TPA
Job role:
Management

Senior Trade Manager

July 2009 - January 2013

BNPPARIBAS - BMCI

Casablanca, Morocco

July 2009 - January 2013

Manage international financial transactions in BNP PARIBAS' Trade Center (under GTS - Global Trade Solutions / CIB - Corporate and Investment Banking) :
- Drive the action plan to develop trade finance business.
- Interact with external and internal stakeholders, Front to Back Office - vendor management - client on-boarding, focusing on corporate Relationship Management
- Lead Supplier Finance projects for Global clients
- Daily monitoring trade transactions : Standby Letters of Credit, Counter-Guarantees, Export and Standby Confirmations, open accounts, receivable Financing...
- Identify prospective customers for trade finance business and visit them.
- Find out clients and prospects trade finance needs and recommend/structure appropriate products to suit their needs.
- Ensure high utilization of trade lines with customers.
- Educate customer how to use the Bank trade products by leading Trade learning sessions.
- Troubleshoot problems encountered by trade customers.
- Carry out in accordance with International regulations and procedures, bank’s internal standards, Governmental rules and Regulations, various ICC Publications (UCP 600, ISBP, URDG 758, INCOTERMS 2010).

Company industry:
Banking
Job role:
Sales

Corporate Banking Responsible in a branch- business centre

October 2006 - June 2009

BMCI

Other

October 2006 - June 2009

• Strengthening client relationships and achieving sales growth by developing innovative solutions that deliver client value.

• Developing trusted senior level relationships with clients, target clients, qualifying opportunities and negotiating complex solutions.

• Identifying business development opportunities that are aligned with client agendas and develop compelling business case/response to new business opportunities. .

Company industry:
Banking
Job role:
Management

Relationship Manager

September 2003 - August 2006

Attijariwafa Bank

Casablanca, Morocco

September 2003 - August 2006

- Responsible for maintaining and growing ATTIJARIWAFA BANK’s business in existing accounts. Identify new accounts to insure branch growth through the develop of strategic solutions for clients that meet and exceed expectations in day to day banking solutions or investment ones.
- Strengthen customer relationships, enhance sales effectiveness, optimize service quality, improve marketing performance, and mitigate regulatory compliance risks.

Company industry:
Banking
Job role:
Management

Financial analyst

August 2001 - September 2003

BANQUE COMMERCIALE DU MAROC

Casablanca, Morocco

August 2001 - September 2003

Analyzing Financial Fundamentals and ratios

Company industry:
Banking
Job role:
Management

Education

Ecole Nationale de Commerce et de Gestion

September 2005

September 2005

Master's degree, Audit and Financial engeniring

Morocco

ENCG

September 2001

September 2001

Bachelor's degree, Marketing

Morocco

DIPLOMA OF ENCG IN MARKETING

Skills

Trade Finance
Expert
Trade Finance
Expert
International Management
Expert
International Management
Expert
Key Account Management
Expert
Key Account Management
Expert
Business Development
Expert
Business Development
Expert
Trade finance, supply chain finance, treasury, and Capital Markets
Expert
Trade finance, supply chain finance, treasury, and Capital Markets
Expert
Procurement
Expert
Procurement
Expert
Key account management
Expert
Key account management
Expert
Operational Excellence , service KPIs, SMB, process improvements
Expert
Operational Excellence , service KPIs, SMB, process improvements
Expert
Trade Finance
Expert
Trade Finance
Expert
International Management
Expert
International Management
Expert
Key Account Management
Expert
Key Account Management
Expert
Business Development
Expert
Business Development
Expert

Languages

English

Expert

French

Expert

Arabic

Expert

Hobbies and interests

sport