NAZIA SYED, Customer Service Executive

NAZIA SYED

Customer Service Executive

Amer

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Administration And Finance
Experience
5 years, 2 Months

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Work Experience

Total years of experience :5 years, 2 Months

Customer Service Executive at Amer
  • United Arab Emirates - Dubai
  • My current job since March 2019

Applying for immigration works which includes : Typing of Visa Application/ Change Status/Cancellation, Emirates ID, DHA/ MOHAP - medical and Orient Insurance
• Supervise & train junior /new staff, Performance appraisal, maintaining work schedules for the staff & providing telephonic assistance for the customer & staff
• Responsible for administration, payroll, verifying staff leave, Recruiting & interviewing
• Coordinating with PRO’s for License & Dubai Municipality Approvals, Memorandum Of Association, Labor & Immigration works
• Coordinating for the visa and labor processing for the staff
• Responsible for payments and communicating effectively with the clients for payment, preparing daily reports for the staff and keeping it up to date

Education

Bachelor's degree, Administration And Finance
  • at London city college
  • April 2013

Specialties & Skills

Microsoft Word
Microsoft Excel
Service Center
Administration
Customer Care
materials
office administration
minutes
microsoft powerpoint
research
attention to detail
multi tasking
time management
persistent problem solver
high level of accuracy
strong communication

Languages

English
Expert
Arabic
Beginner
Hindi
Native Speaker

Hobbies

  • Counseling
  • Socializing with different cultures and community
  • Traveling
  • Photography