Nesma Ahmed, Recruitment Specialist

Nesma Ahmed

Recruitment Specialist

Resource Professionals

Location
Egypt - Cairo
Education
Bachelor's degree, Japanese Language
Experience
11 years, 3 Months

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Work Experience

Total years of experience :11 years, 3 Months

Recruitment Specialist at Resource Professionals
  • Egypt - Cairo
  • My current job since February 2014

1-Handling recruitment process to all levels including the following accounts:
• Saudi Aramco
• Saudi Electricity Company

2- Analyzing the requisites of the opportunity as per the requirement.
3- Searching the exact match for the requirement from the database, social Networks, Head Hunt.
4- Communicating with the short listed candidates through telephone screening.
5- Scheduling interviews for the candidates and proper follow-ups with the prospective candidates until they complete all the rounds of interview.
6-Receive all the job applications, sort and classify based on each profession and store in database for retrieval as and when required.
7-Specific recruitment processing tasks include: short listing candidate CV’s against job descriptions, updating vacancy and applicant status within the recruitment procedure, organizing interviews, producing interview schedules and conducting initial interviews.
8-Manage candidate records on software and, ensuring that all data and information is accurate and up to date.
9- Responsible for effective and fast recruitment processes both internally and externally.
10- Preparing working monthly reports.

Outbound Call Center Agent at Du, Emirates Integrated Telecommunications Company (EITC)
  • Egypt - Cairo
  • September 2013 to February 2014
International Account Advisor (Technical Support) at Vodafone United Kingdom
  • Egypt - Cairo
  • October 2012 to April 2013

1-Handle British Customers inquires and complaints.
2-Log customer details on the CRM.
3-Provide customer with accurate information and right Technical solutions.
4-Performs other duties as assigned by management.

Education

Bachelor's degree, Japanese Language
  • at Cairo university,Faculty of arts(japanese section)
  • May 2012

Specialties & Skills

Office Work
Spoken Word
MS Office Automation
communication skills
communication skills
Analytical Skills, Creativity, Problem Analysis & Solving Techniques ,BPO, Communication Skills ,Cul
Technically proficient in Microsoft Office XP, MS Word, MS Access, MS Excel and Internet Explorer.

Languages

Arabic
Expert
English
Expert
Japanese
Intermediate

Training and Certifications

japanese-language proficiency test (Certificate)
Date Attended:
January 2010
Valid Until:
January 2010
ICDL (international computer driving license) (Certificate)
Date Attended:
July 2011
Valid Until:
December 2011
(Certificate)
Date Attended:
May 2010
Valid Until:
August 2012
academic test of english as a foreign language,equivalent to the TOEFL test (Certificate)
Date Attended:
December 2011
Valid Until:
December 2011
passed till level 8 (Certificate)
Date Attended:
May 2010
Valid Until:
May 2011