sales supervisor
Shopcity Mega Retails
Total years of experience :9 years, 1 Months
• Manage retail staff including cashiers and sales floor attendants
• Recommendation inputs on pricing policies by reviewing merchandising
• Ensure correct pricing and determine daily coupons
• monitor local competitors & identify new products/ services
• Maintain inventory and help retail sales staff achieve sales target
esponsibilities:
• Issue resolution
• Open and maintain customer accounts by recording account information
•Contribute to team effort by accomplishing related results as needed
• Manage customer’s orders and inquiries
• Meet Personal/team targets and call handling quotas
• Effective communication with customer via calls and emails
• Handle changes in policies or renewal
Source new sales opportunities in new companies through outbound packages, cold calls and e-mails.
Influence customers to buy and retain the company’s services by following a prepared script to give product influence information.
Perform effective online demos to prospects.
Close sales and achieve monthly and quarterly quotas.
Monitoring stock level and replenishing stock/
Procurement of stock from open market
Meetings and transactions with medical sales representatives
Training and appraisal of junior staff
Stock taking
Monthly report on procurement and expenses.
Resolve customer complaints
Assist with placement for orders, refunds or exchange.
Collect customer’s contact to keep them updated on new products and services.
Sales and cash collection.
Stock taking
Delivery of vaccines
Elementary French Lessons, Entrepreneurship classes