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Nidhee Bhatnagar, EXECUTIVE ASSISTANT

Nidhee Bhatnagar

EXECUTIVE ASSISTANT·MEDICHECK HOSPITAL

United Arab Emirates

Bachelor's degree, Applications)

Work experience

Total years of experience: 16 years, 11 months

EXECUTIVE ASSISTANT

January 2024 - Present

MEDICHECK HOSPITAL

Faridabad, India

January 2024 - Present

• Coordinate and prepare
meeting materials, including
agendas, presentations, and
reports.
• Manage the directors
calendar and travel
arrangements.
• Screen and prioritize
incoming communications.
• Schedule meetings
regularly.
• Mail check regularly to
specified email addresses.
• Create and manage Google
Forms and reports for all
departments.
• Maintain executive files and
records.
• Regularly check and follow
up on birthdays.
• Handle daily WhatsApp tasks
and queries.
• Administer G-Suite console
(emails, apps).
• Follow up on RSV and
FINBLIZ reports and
meetings.
• Provide administrative
support to the executive team.
• Prepare and edit
correspondence and reports.
• Assist with special projects
and research.
• Liaise between director and
stakeholders.
• Uphold professionalism and
confidentiality.

Company industry:
Medical Hospital

Executive Assistant

January 2024 - Present

Medicheck Hospital,

Faridabad, India

January 2024 - Present

• Coordinate and prepare meeting materials, including agendas,
reports, and presentations.
• Manage the directors calendar, travel arrangements, and email
communications.
• Maintain executive files, follow up on tasks, and oversee
administrative functions.
• Handle Google Forms, WhatsApp communications, and G-Suite
administration.Liaise with vendors, stakeholders, and internal teams
for operational efficiency.

Company industry:
Medical Clinic

EXECUTIVE ASSISTANT

January 2019 - December 2023

SHUBH NIRMAN SOLUTIONS

Faridabad, India

January 2019 - December 2023

• Maintained multidimensional complex calendar
events and created a highly effective organized filing
system
• Prioritized emails, received incoming calls,
scheduled board and foundation meetings
• Booked conference rooms, arranged out-of-town
conferences, travel and hotel accommodations

Company industry:
Chemicals Manufacture

Executive Assistant

January 2019 - December 2023

Shubh Nirman Solutions,

Faridabad, India

January 2019 - December 2023

• Managed complex calendars, scheduled high-priority meetings, and
maintained records.
• Assisted with business presentations, stakeholder management, and
vendor coordination.
• Oversaw HR processes including recruitment, onboarding, and
training programs.
• Coordinated corporate events, travel arrangements, and financial
reports.
• Handled confidential documentation and optimized office operations.

Company industry:
Manufacturing

Operation Manager

January 2017 - December 2018

WEDDINGS WITH STYLE

Faridabad, India

January 2017 - December 2018

• To monitor tasks delegated by MDs to ensure that the
task is achieved to agreed deadlines
• Helping in business presentations & tie up with internal &
external stakeholders
• Coordinating with vendors regarding official issues that require
MDs involvement
• Follow-ups on emails and calls
• Managing the MDs official meetings & appointments with
internal & external stakeholders
• Making key meeting notes or minutes of meetings for
meetings involving MD or other key meetings
• Provide project management support for new projects that
may not be handled by any existing team member
• Ensuring data backups is done regularly for MD and other
key data holders as but not limited to accounts
• Doing all activities that will help save MDs time and energy
• Ensure statutory requirements are identified and met in
coordination with relevant departments or consultants such as
but not limited to ESI, PF, insurance, etc.
• Discussion with employees face to face and discuss on the
identified areas of concern
• Encourage the employees to face problems with
courage, determination and smile
• Motivate them not to lose hope and deliver their level best
• Maintain employee records, their personal files, etc.
• Provide administrative assistance like handling of confidential
correspondence, documents flow, screening telephonic calls
etc.
• Employee Hiring and other HR activities
• Handle end to end recruitment process of employee including
offer letter, Appointment letter, salary breakups, joining
formalities & induction
• Creating pipeline of potential employees through conducting
regular interviews, coordination with hiring agencies, colleges,
etc
• Coordinating with internal and external trainers and training
institutes for conducting trainings as per training budget
• Handling employee resignations, ensuring minimum turnover of
employees, handle negative employees and ensure immediate
action is taken by management in such cases
• Conducting regular employee feedback surveys
• Coordinates events and executive meetings, staff meetings,
office meetings, Daily Opportunity Multiplication (DOM)
meeting, offsite
Events, review meetings, strategy meetings,
office parties/celebrations, presentations -
• Managing budget, space requirements, IT coordination and
other support for these meetings and events
• Booking travel tickets for staff & maintain liaison with travel
agencies
• Scanning & keeping documentation in an organized manner
• Ensuring office housekeeping is done
properly

Company industry:
Events Management

Operations Manager

January 2017 - December 2018

Weddings with Style,

Delhi, India

January 2017 - December 2018

• Led event planning, logistics, and budgeting for weddings and
corporate events.
• Managed vendor relationships, artist recruitment, and cost-saving
initiatives.
• Ensured all event elements, including catering, décor, and
entertainment, met client needs.

Company industry:
Fashion Design

Floor Manager

January 2013 - January 2017

SAMSUNG SERVICE CENTRE

Faridabad, India

January 2013 - January 2017

• My responsibility was to explore all the problems that Samsung
subscribers are facing by interacting with them and querying
them
• JOB PROFILE
• Prepare all admin-related reports
• Manages all services and customer satisfaction levels by
providing our best services to them
• Manage all the stock and purchase orders and handle
all the pendency of handsets regularly
• Getting dealer feedback every week and solving their problems
• Manage t h e Samsung Recycle process
• ( according to target)
• Handling of L3 handset pendency
• Manage M.S.L
• Process and after delivery Happy call process
• Manage Out of Warranty

Company industry:
Call Centers & Customer Care Outsourcing

Floor Manager

January 2013 - January 2017

Samsung Service Centre,

Faridabad, India

January 2013 - January 2017

• Oversaw customer service operations and handled escalations.
• Managed stock inventory, service quality, and dealership relations.
• Ensured compliance with company policies and customer satisfaction
benchmarks.

Company industry:
Call Centers & Customer Care Outsourcing

Sr. Operation Manager

September 2009 - June 2012

NEW HORIZONS INDIA LTD

New Delhi, India

September 2009 - June 2012

• Addressing to clients/tenant grievances and maintaining
harmonious relations within the complex
• Controlling of Staff with diverse Educational Background i.e.
• Engineers, Supervisors, Security officers
• Technicians, Operators, Gardeners, Security Guards
and Housekeepers etc.
• Prepare all admin related reports
• Responsible for clear/verify all bills related Security/House
Keeping and other day to day expenditure for payment
• Responsible for the audits and documentation
• Health and Safety Measures
• Assist the clients with the Training Administration issue/query
via phone, E-mail, & Chat
• Provide the clients with resolutions/training scheduling options
• Gather additional information about t h e reported issue
• Generate daily/weekly reports for the clients on Microsoft Excel
• Enrollment activities, class scheduling, class
cancellation/rescheduling
• Evaluate Class profitability, Decision-Making Class Go on Go
• Class readiness coordination with the vendor
• Feedback Analysis
• Arrange and manage events, parties, and seminars
• Handle counseling and front office activities

Company industry:
IT Services

STORE

September 2009 - January 2012

New Horizons Computer Learning Centers - DELHI

New Delhi, India

September 2009 - January 2012

• The material issue on t h e authorized slip
• Prepare daily consumption reports of tools & other consumables
• Prepare stock statement at the end of every month
• Calculate t h e physical inventory ending of every financial
year
• Maintain minimum and maximum stock level
• Stock reconciliation
• Local purchase of Stores
• Healthy working atmosphere

Company industry:
Training & Education Center

Operation Manager NETWORK

January 2009 - January 2012

NUTS

New Delhi, India

January 2009 - January 2012

• Handle counseling, follow-ups, fees collection
• Conduct parametric exams
• Manage front office library facility
• Manage cash and staff salary distribution
• Collection of Maintenance/ Power backup dues & timely
generation of Maint/Elect
• Bills
• Addressing clients/tenant grievances and maintaining
harmonious relations within the complex
• Controlling Staff with diverse Educational Backgrounds
i.e. Engineers, Supervisors, and Security officers
• Technicians, Operators, Gardeners, Security Guards
Housekeepers, etc.

Company industry:
Retail & Wholesale

Senior Operations Manager

January 2009 - January 2012

New Horizons India Ltd,

Faridabad, India

January 2009 - January 2012

• Managed HR, administration, and training operations.
• Conducted audits, compliance reviews, and financial reconciliations.
• Organized corporate events, employee engagement programs, and
office meetings.

Company industry:
IT Services

Education

Punjab Technical University

March 2007

March 2007

Bachelor's degree, Applications)

India

Akhile Bhartiya Parishad

February 2007

February 2007

Bachelor's degree, Naturopathy And Dietetics

India

Punjab Tech University

January 2007

January 2007

High school or equivalent, PGDCA Computers

India

GPA (rating): Satisfactory

GPA (rating): Satisfactory

Post Graduate Diploma in Computer Applications (PGDCA) is a one-year program designed to provide advanced computer programming, software development, networking, and database management knowledge. It equips students with practical skills in various computer applications, preparing them for roles in IT, business, and technical support industries.

Akhile Bhartiya

January 2007

January 2007

Bachelor's degree, Naturopathy And Dietetics

India

Janardan Rai Nagar Rajasthan Vidyapeeth

April 2000

April 2000

Diploma, Physiotherapy And Podology

India

Janardan Rai Nagar Rajasthan Vidyapeeth

January 2000

January 2000

Doctorate, Physiotherapy

India

I have completed a Diploma in Physiotherapy, which equipped me with both theoretical knowledge and hands-on skills to assess, treat, and manage a range of physical conditions. The program covered key areas such as anatomy, physiology, rehabilitation techniques, and patient care. This qualification has prepared me to work confidently in hospitals, clinics, or rehabilitation centers and contribute to improving patients' mobility and overall well-being.

institute

January 1998

January 1998

Bachelor's degree, A-TECH

India

A-TECH Institute

June 1994

June 1994

Diploma, Business And Computer Studies

India

Skills

ANALYTICAL THINKING
Expert
ANALYTICAL THINKING
Expert
BUSINESS OPERATIONS
Expert
BUSINESS OPERATIONS
Expert
OFFICE ADMINISTRATION
Expert
OFFICE ADMINISTRATION
Expert
HUMAN RESOURCE MANAGEMENT
Expert
HUMAN RESOURCE MANAGEMENT
Expert
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Expert
EXECUTIVE INFORMATION SYSTEMS
Expert
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
GOOGLE WORKSPACE
Expert
GOOGLE WORKSPACE
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
MARKETING
Expert
MARKETING
Expert
CREATIVE THINKING
Expert
CREATIVE THINKING
Expert
INNOVATION
Expert
INNOVATION
Expert
CROSS FUNCTIONAL COORDINATION
Expert
CROSS FUNCTIONAL COORDINATION
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
ORGANIZATIONAL SKILLS
Expert
ORGANIZATIONAL SKILLS
Expert
CONTRACT DRAFTING
Expert
CONTRACT DRAFTING
Expert
NEGOTIATION
Expert
NEGOTIATION
Expert
MULTITASKING
Expert
MULTITASKING
Expert
OPERATIONAL SKILLS
Expert
OPERATIONAL SKILLS
Expert
ADMINISTRATIVE SKILLS
Expert
ADMINISTRATIVE SKILLS
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Administration
Expert
Administration
Expert