Nishad Aboobacker

 Investigate and resolve all complaints in accordance with company procedure and industry guidelines, in a timely and fair manner.
 Ensure a high level of customer service by telephone, email and written communications is maintained at all times.

 Projects associated include Gym in New headquarters of Adnoc in Abu Dhabi, Administrative building of Nimr Automotive LLC in Tawazun industrial park, and Huawei Corporate Office at Abu Dhabi.
 Activities include Supervision, monitoring and controlling the ongoing projects and coordinate with various contractors for the work.
 Monitored occupational health and safety implementations at construction sites in accordance with legal requirements & technical specifications.
 Documentation including application and renewal of gate passes and work permits..

 Submitting and applying all documents to the local government authorities.
 Renewing all organisation related licenses.
 Following up on employee’s Visa, Work permit, Heath Card and Passport expiry and renewal on the time.
 Handle basic invoice and billing documents.
 Submitting and collection of bank related documents and cheques.

 Achieving the daily showroom/location sales and gross margin targets.

 Responsible for cash collection and safe custody of cash handled until handed over to the collection staff next day.

 Ensuring sound customer care and service.

 Reporting any Quality problem to the service center and Sales Manager.

 Maintaining all documents / records of the showroom/location as required by the company systems and procedures-invoices, delivery notes, petty cash, etc.