SENIOR EXECUTIVE
wipro,bpo
Total years of experience :5 years, 11 Months
Reporting to Team Leader.. Providing Broadband Technical Support, Up-Selling client business to AOL UK Members.. Troubleshooting networked PCs, laptops, 3rd party softwares issues in hardware/ OS / periherals /3rd party softwares to ensure perfect broadband connectivity and online experience.L1 Imparting uptraining to team agents on troubleshooting ISP software and internet connectivity related issues with specific inputs and updates.
GENERAL STUDIES