CORPORATE PERFORMANCE MANAGER
ALRAJHI TAKAFUL
Total years of experience :9 years, 0 Months
Develop KPIs, performance goals and BSC for +100 specific positions over 14 departments.
• Gathering accurate data to analyse to help with reporting accurate performance date.
• Align with Strategic Business Development Manager with his duties and work within the management
team to maintain the collective work to a good standard.
• Establish and manage over 8 organizational performance dashboards.
• Drive the organizational initiatives and products performance monitoring & controlling every 3 months.
• Manage the development & reporting on the progress of performance review.
• Measuring the maturity level of business processes and adopting continuous Improvement approach.
• Developed and managed over 11 satisfaction surveys to measure the engagement between 14
departments.
• Conduct market studies for 27 competitors and benchmark analysis to develop a comprehensive
model to generate reports for higher management.
• Create industry wide performance reports showing economic indicators & insights.
• Supports strategy, business development and marketing planning process through sound market and
opportunity assessments.
• Monitoring competitors' activities and market and consumer trends
• Strategic development and planning, developing project strategy, building performance management
system, creating corrective plan, and building governance models.
• Plan workflow for the departments and make sure to give a full capacity to meet strategy KPI’s.
• Create and rollout critical business processes and ensure the efficiency +50 technicians.
• Adopt continuous improvement approach for business process management for 10 project phases.
• Providing executive daily reports for the higher management.
• Align the plan with 8 departments and control their changes.
Strategic development and planning, developing project strategy, building performance management
system, creating corrective plan, and building governance models.
• Plan workflow for the departments and make sure to give a full capacity to meet strategy KPI’s.
• Create and rollout critical business processes and ensure the efficiency +50 technicians.
• Adopt continuous improvement approach for business process management for 10 project phases.
• Providing executive daily reports for the higher management.
• Align the plan with 8 departments and control their changes.