Senior HR Lead / Certified Trainer
The Egyptian Cabinet, Information & Decision Support Center (IDSC)
Total years of experience :19 years, 7 Months
Job Summary: Manages and leads the recruitment process and the overall utilization of HR Recruiters. Devises organisational training strategy, oversee its implementation and assess its outcomes. Identifies training and developmental needs and drives suitable training initiatives that build loyalty to the workplace.
• Establish, develop and implement proactive recruitment strategies with regards to IDSC's strategic plan in cooperation with line managers and departments.
• Maintain organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews.
• Prepare, review and update statement of functions for all departments and pillars.
• Support business strategy by providing accurate diagnosis of the organizational issues and recommend changes as appropriate such as (Mergers, New departments/functions).
• Identify and assess future and current training and development needs through job analysis, annual performance appraisals and consultation with line managers.
• Design training courses and development programmes necessary to meet training needs, or manage this activity via external providers to deliver required training to appropriate standards.
• Plan the implementation and facilitation of activities and events, budget spending, material production and distribution, and other resources.
• Plan and deliver training courses personally where necessary to compliment that provided externally or internally by others.
• Monitor and evaluate training program’s effectiveness, success and report on them.
• Develop self, and maintain knowledge in relevant field at all times.s
Job Summary: Supports the design and development of people, OD strategies and support change management activities.
JOB DUTIES:
• Contribute research, analysis and ideas to the development of the People strategy in order to ensure that organisational development initiatives contribute to strategic goals.
• Design and deliver OD strategies and interventions that support the business's ambition.
• Create effective strategic planning methods, and help employees create project plans.
• Diagnose potential organisational problem areas.
• Manage internal / external resources in order to ensure cost-effective delivery of OD initiatives.
• Ensure effective communication and consultation processes and build staff engagement.
• Support the implementation of the talent management and succession planning approach.
• Contribute to the development of OD and HR policies and procedures.
• Facilitate the definition of project scope, goals and deliverables
• Define project tasks and resource requirements
• Assemble and coordinate project staff
• Manage project budget and manage project resource allocation
• Plan and schedule project timelines
• Track project deliverables using appropriate tools
• Provide direction and support to project team
• Constantly monitor and report on progress of the project to all stakeholders
• Present reports defining project progress, problems and solutions
• Implement and manage project changes and interventions to achieve project outputs
• Project evaluations and assessment of results.
KEY CONTRIBUTIONS
* Developed HR materials as: A competency based Career guide, Conducting Career Discussion: A manager's Guide, a Leadership Competency Model.
* Featured in a major Spanish business and management magazine.
* Conducted work peer review only after a month of the internship.
* Deliver soft skills and English Language training; in line with the approved session plan and in a learner-focused and engaging manner.
* Develop learning curriculum for soft skills/corporate programs using set department templates that are aligned with international best practice e.g. principles of adult learning.
* Identify opportunities to connect with participants at professional & personal levels.
* Collaborates with the administration staff to ensure accurate records are maintained.
* Handled the tasks of implementing, developing and maintaining quality system policies
* Prepares all training equipment such as PowerPoints, Learner Guides, handouts, items for activities prior to delivering a session.
• Develop recruiting plans, write job announcement bulletins, write and place advertising copy.
• Review applications and evaluates qualifications by assessing education and/or experience/ Proctor tests, scores and records test results.
• Coordinating arrangements for interviews, Short listing applications and, Notifying final candidates of consideration or rejection.
• Negotiating employment offers between Hiring Managers and candidates.
• Search for candidates by posting vacancies on job site, maintaining database, communicating open positions and coordinating with recruitment consultants/agencies
• Send profiles of candidates after initial screening, based on the JD & JS received.
• Coordinate & schedule interviews; conduct HR interviews, Psychometric test and other tests.
• Communicate feedback to candidates and/or consultants and send regret letters or provide post interview feedbacks.
• Provide support to HR functions; Recruitment, training, performance appraisal, and personnel.
• Participate in handling New Hire Induction program and prepare HR related reports as required.
• Respond to and communicate with employees HR related inquiries or problems.
• Process paperwork and approvals related to new hires, transfers, terminations while assuring accuracy.
• Providing customers with all requested information, and being of assist in any possible technical support.
• Handling all kinds of promotions and solving all kinds of enquiries.
• Ensuring customer satisfaction through regular follow-up.
Meanwhile I was working as a Training & Development Specialist in addition; I was working as a Business English. The Scope of work was as follows:
• Design and customize training programs based on organizational and employee need.
• Writing Resumes and preparation for interviews, meetings and telephoning etiquette.
• Business Correspondences layout & style including letters, faxes, and memos.
• Dealing with problems via teaching soft skills (communication, presentation & team working)
• Engaging trainees in discussions and quizzes.
Responsible for communicating with authors, editors, and reviewers and responding to inquiries through cross responding e-mails and sending reminders to authors, reviewers, and editors following the editorial workflow.
The MSC programme is structured around the key roles of the HR professional: Strategic partner: working to align human resources with business strategy. Change agent: managing change processes to increase the effectiveness of the organisation. Administrative expert: working to improve organisational processes and deliver basic human resource services. Employee champion: listening and responding to employee needs. The programme also addresses the increasingly important interfaces between HR and other key business functions, including marketing and communications, information and communications technologies and knowledge management. Successfully manage across these interfaces and you can meet the key strategic aims of organisations.
This program provides the necessary knowledge and skills needed by a Human Resources Manager that can, among others, enhance performance of employees through training, incentives, proper work environment and fringe benefits. The program covers many topics including measuring performance, selecting employees, job analysis, managing quality and productivity, remuneration, labor law, and information systems. This diploma is accredited by the Supreme Council of Universities; Decision No. 86 dated May 5, 1999. PROGRAM OBJECTIVES •Effective use of tools needed for human resource management to achieve company objectives. •Develop an understanding of emerging trends within the human resource management function. •Providing an understanding of labor law, pension law to ensure compliance. •Training participants on how to define jobs in terms of tasks and requirements and how to interview and select candidates •Introducing methods for measuring performance, training, and compensation.
Post Graduate studies in English Literature
Facuty of Arts, English Department
