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Osama Sanan, Store & Sales Manager B2C - B2B

Osama Sanan

Store & Sales Manager B2C - B2B ·Abu Issa group (Blue Salon )

Qatar

Bachelor's degree, Media & Communications

Work experience

Total years of experience: 13 years, 3 months

Store & Sales Manager B2C - B2B

April 2024 - Present

Abu Issa group (Blue Salon )

Doha, Qatar

April 2024 - Present

Managing and overseeing shop operations, developing a routine for opening and closing, ensuring efficient functioning of the shop, managing the sales floor and providing maximum profitability
Implementing human resource duties including recruiting, hiring, training and firing, managing schedules, assigning responsibilities and setting sales quotas and performance management based on metrics
Administrating accounting functions, meeting monthly, quarterly and annual sales and financial targets, managing the budget and generating payroll by adhering to payroll policy
Controlling inventory to ensure sufficient stock, daily and weekly counts, rotated and changed by season, shop specials or sales
Enforcing exceptional customer service, setting criteria for staff, establishing security and safety measures, creating emergency and lock-down strategy and ensuring health and safety compliance
Managing loss prevention through security requirements and monitoring strategies, auditing paperwork and inventory levels and appropriately handling broken or damaged merchandise
Company industry:
Home & Office Furniture
Job role:
Management

Assistant Store Manager(Bentley Casa - Bugatti Home -Dolce & Gabbana casa - Trussardi Casa )

November 2022 - March 2024

luxury living group

Doha, Qatar

November 2022 - March 2024

luxury team manager in Luxury furniture,
managing team from 5 and store operations B2B - B2C
Company industry:
Retail & Wholesale
Job role:
Management

client advisor

January 2022 - July 2022

Zoughaib&co

Beirut, Lebanon

January 2022 - July 2022

Store management- monitoring the staff in the floor - weekly attendance schedule - inventory Managment- request stock- sending and receiving mails- customer service - solving problems with the customers - handling KPI.
KpI reports- cash reports - daily closing reports-
Train staff- interview to choose new staff- managing display following the standard - link between the management and the Hr manager sending reports and vacations requests and staff needs,
Company industry:
Watches & Luxury Goods
Job role:
Sales

Department store Manager (Men Fashion )

February 2019 - March 2020

Orca fashion stores

Tyre, Lebanon

February 2019 - March 2020

responsible about Men department with full sections as like casual - home wear - shoes - men suits & wedding suits
Company industry:
Fashion & Apparel
Job role:
Management

Store Manager

February 2016 - October 2018

Aura living Qatar ( Furniture & Home Decor )

Doha, Qatar

February 2016 - October 2018

Store management- monitoring the staff in the floor - weekly attendance schedule - inventory handling- manage deliveries- manage to request stock- sending and receiving mails- customer service - solving problems with the customers - handling KPI - Daily sales reports-
Daily Sales Reports by items- delivery reports-
KpI reports- cash reports - daily closing reports-
Train staff- interview to choose new staff- managing the store during the construction- managing display follow the standard - link between the management and the hr manager sending reports and vacations requests and staff needs,
Company industry:
1377
Job role:
Management

Sales Consultant ( Luxury Furniture & Interior Design & Home Decor )

April 2014 - December 2015

Katharine pooley Doha

Doha, Qatar

April 2014 - December 2015

I was Responsible to handle sales department from deals with customers and information about the brand and B2B businesses and B2C businesses as well sending reports to our designer and making quotations for the customers
and customers relations management and side visits in companies or with customers
Company industry:
Interior design
Job role:
Management

sales executive

October 2012 - March 2014

landmark group ( Home center furniture Department )

Doha, Qatar

October 2012 - March 2014

Sales in furniture department
Company industry:
Retail & Wholesale
Job role:
Management

Men's Fashion Store Manager

January 2011 - November 2011

vision Fashion Stores

Alexandria, Egypt

January 2011 - November 2011

Company industry:
Retail & Wholesale
Job role:
Management

Store Manager

January 2010 - December 2010

Celio

Alexandria, Egypt

January 2010 - December 2010

Store Manager
Company industry:
Retail & Wholesale
Job role:
Management

Education

king marout acadmy

June 2007

June 2007

Bachelor's degree, Media & Communications

Egypt

GPA (point): 11 out of 20

GPA (point): 11 out of 20

I pass my 4 years education in Media&Communications
View attachment

Skills

Retail Management
Expert
Retail Management
Expert
Team Motivator
Expert
Team Motivator
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert
Communications
Expert
Communications
Expert
Leadership
Expert
Leadership
Expert
operation
Expert
operation
Expert
negotiation
Expert
negotiation
Expert
market research
Expert
market research
Expert
sales coordination
Expert
sales coordination
Expert
merchandising
Expert
merchandising
Expert
mobile
Expert
mobile
Expert
purchasing
Expert
purchasing
Expert
DECISION MAKING
Expert
DECISION MAKING
Expert
customer service
Expert
customer service
Expert
FASHION
Expert
FASHION
Expert
LISTENING
Expert
LISTENING
Expert
EMAIL
Expert
EMAIL
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
TÉCNICAS DE SUPERVISIÓN
Expert
TÉCNICAS DE SUPERVISIÓN
Expert
SALES
Expert
SALES
Expert
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert
MARKETING
Expert
MARKETING
Expert
planning
Expert
planning
Expert
professional growth
Expert
professional growth
Expert
problem solving
Expert
problem solving
Expert
mail
Intermediate
mail
Intermediate
outlook
Intermediate
outlook
Intermediate
retail
Expert
retail
Expert
leadership
Expert
leadership
Expert
people Managment
Expert
people Managment
Expert
managment
Expert
managment
Expert
luxury retail
Expert
luxury retail
Expert
Operations Management
Intermediate
Operations Management
Intermediate
Microsoft PowerPoint
Intermediate
Microsoft PowerPoint
Intermediate
Logistics
Expert
Logistics
Expert
People Management
Expert
People Management
Expert
New Store Development
Expert
New Store Development
Expert
opening new stores
Expert
opening new stores
Expert
Sales Management
Expert
Sales Management
Expert
Business Development
Expert
Business Development
Expert
operations
Expert
operations
Expert
Administration
Expert
Administration
Expert
Management
Expert
Management
Expert
Project Management
Expert
Project Management
Expert
Team Management
Expert
Team Management
Expert
Store Management
Expert
Store Management
Expert
Customer Service Management
Intermediate
Customer Service Management
Intermediate
Sales Targets
Expert
Sales Targets
Expert
Sales Skills Training
Expert
Sales Skills Training
Expert
Administrative
Expert
Administrative
Expert
Accounting
Expert
Accounting
Expert
Sales Growth
Expert
Sales Growth
Expert
Client Service
Expert
Client Service
Expert

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
Brand Management
leadership and intelligence emotional

Hobbies

  • sports - travel - healthy lifestyle - music - movies - football - Boxing
    fitness and music and Boxing and travelling to explore new cultures and to learn new things and skills and communicate with others
  • music and sports like fitness and football