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Oumayma Ben Haj Mahmoud, Receptionist

Oumayma Ben Haj Mahmoud

Receptionist·Diamond medical center

Qatar

Diploma, Teacher Training And Education

Work experience

Total years of experience: 4 years, 6 months

Receptionist

January 2023 - Present

Diamond medical center

Doha, Qatar

January 2023 - Present

Welcoming patients and visitors, answering the telephone and answering any inquiries.
Scheduling appointments and keep those appointments on time.
Assisting patients with completing necessary forms and documentation.
Keeping a clean and calm reception area.
Processing billing and payments, using medical software .
Liaising with Medicare and private health funds .
Booking and organising staff and doctor meetings.
Comforting distressed patients .

Company industry:
Medical Hospital
Job role:
Customer Service and Call Center

Receptionist

January 2021 - January 2022

olive clinic sousse

Doha, Qatar

January 2021 - January 2022

Company industry:
Medical Clinic
Job role:
Customer Service and Call Center

Education

Red Riding Hood Complex

July 2022

July 2022

Diploma, Teacher Training And Education

Tunisia

e Boumerdes secondary School

January 2017

January 2017

High school or equivalent, Cultural And Literature Studies

Tunisia

Skills

Customer Care
Expert
Customer Care
Expert
Personal Assistant
Expert
Personal Assistant
Expert
Customer Service
Expert
Customer Service
Expert
Receptionist
Expert
Receptionist
Expert
MICROSOFT POWERPOINT
Intermediate
MICROSOFT POWERPOINT
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
RESILIENCE
Intermediate
RESILIENCE
Intermediate
SOCIAL SKILLS
Intermediate
SOCIAL SKILLS
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
FILE ORGANIZATION
Expert
FILE ORGANIZATION
Expert
MICROSOFT EXCEL
Expert
MICROSOFT EXCEL
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert

Languages

Arabic

Expert

English

Expert

French

Beginner

Italian

Intermediate

Training and Certifications

Certifications
Kindergartenanimationdiploma
EarlyChildhoodEducationTechnician

Hobbies and interests

sport, music