Disaster Recovery Manager
Riyad Bank
Total years of experience :36 years, 2 Months
• Lead the applications of IT major business area of the Bank.
• Lead the development of product specifications and operational processes, including Information Technology, to support all financial services products in assigned area of Banking.
• Coordinate to install, customize, maintain and implement complex systems and procedures affecting any of the Bank’s Operating System or Subsystem software and related program products.
• Ensure availability and functionality of mission critical systems software and related hardware.
• Provide performance tuning, capacity planning, and problem determination and problem resolution of related system hardware, software and communication links.
• Assist in producing strategic plans, procedures and policies and required RFP’s and RFP assessments.
• Coordination of the implementation and maintenance of Project Management, Systems development, and other related methods and guided by the Senior Management.
• Direct the use of structure tools and techniques in support of development work.
• Develop plans and budgets to support approved recommendations.
• Manage team of senior staff members.
• Status reporting to senior management.
• Contingency planning as per SLAs for all business critical applications.
• Assist and support Business Continuity department for business continuity technical plans.
• Schedule and conduct presentations to staff members.
• Control and maintain Change Manage, ment processes including CRs, PRs and MRFs within the IT Division.
• Writing technical, IT strategy, guidelines, standards and policies documentation.
• Coordination and recording KPI values and reporting.
• Coordination and recording of KRI values in SAS System.
• PCI and SAMA compliance and regulatory tasks.
• Coordination in establishing SLAs across the Bank with Quality Control/SLA Unit.
• Coordination and closure of audit exceptions with Internal Audit department and external auditors.
•Working as IT Technical Consultant for all technical advices dealing with HP, SUN, IBM and COMPAQ products •All pre-sales and post-sales activities•To provide design and technical related services including S/W, H/W, Network infrastructure, planning, implementation, maintenance and support processes•Liaise with all the partners and non-partners resellers of SUN, HP, IBM, Oracle, Microsoft, Cisco, McAfee, Remedy • Managing IT/Network engineers to design and implement routers, switches, security and network management•Technically reviewing RFP, quotations, preparing technical proposals/bids including BOM (Bill of material), BOQ (Bill of Quantity), costing and budgeting•IT quality controls•Quality assurance•Using international S/W quality standards•To assist in the undertaking of technical review of resource consent and finalizing all projects•Risk Assessment and Management •To carry out preliminary investigation, survey and design for projects in relation with S/W, H/W, Network, projects execution, implementation, maintenance and support plans•To make technical decisions and provide recommendations•To arrange/provide adequate technical courses for technical team to be consistent with state-of-art hi-fi technology•DR (Disaster Recovery) plans for huge organizations•Provide consultation and technical advise to higher management and staff in resolving computer problems with IT systems, services and equipment•To promote an active and harmonious atmosphere within the technical services team
•Arrange technical seminars/presentation to respective clients•Facilitate and analyze facility operations and identify needs for technical services•Reviews and coordinate work in process• Establish and maintain preventive and corrective maintenance programs•Initiate acquisitions of goods and services. Design, approve, submit records, reports
•Interview, hire, and train personnel in varied regular classified positions•Write project technical write-ups with procedures and policies
IT Consultant for all IT related activities and advise,
Development and assistance in implementation of Service Level Agreement (SLA) across the Bank with all Business Divisions, Facilitate negotiations between concerned parties, Develop and install measurement tools, Train end users in measurement tool operation, Track progress of the project against stipulated milestones, To enforce functional quality of the solution, Prepare, maintain SLAs and assist “Arthur Anderson/Accentures” consultants, IT consultation and advise, Writing Procedures, Standards and Guidelines, Assist internal Computer Auditors
Assurance of all on-line systems availability,
ATMs and POS availability to all branches,
All administrative, control and management activities, Problem reporting and recommendations to higher management,
Support, maintenance and monitoring of all application systems, Assist in writing standards, guidelines and procedures, Support and control S/W support tools, Prepare project work plans and assignments to staff, Liaising with users,
Budget and cost control, Implementation of new software into production, Maintain SDLC,
Prepare, maintain SLAs and assist “Ernst & Young” consultants, Assisting internal Computer Auditors, Backup and recovery, DASD I/O management, Technical advises to higher management, Systems security, Training plans,
Supporting Head Office divisions and Regional Offices, Control all applications documentation
Administration and systems coordination
Systems installation, planning and guidance to staff, Feasibility studies, Systems design, development, support and maintenance, All technical advises, Escalation of project plans and reports to management, Trouble shooting and resolution, Preparation of work plans, Staff assignments, Liaising with users and other departments
All technical advises, administration and systems coordination, system planning and guidance, systems design, trouble shooting, user support and training, system development and maintenance for the following applications: A/R, A/P, G/L, Payroll, Stock and Inventory Control, Sales Analysis, reporting.
Systems analysis and design, feasibility study, systems planning, administration and coordination, trouble shooting, user contact, systems development and maintenance. Applications Supported: ITT Telephone Billing System, Student Records System, Inventory & Control system.
Systems analysis & design, system planning, feasibility study, trouble shooting, systems development and maintenance, user contacts, programming, systems development and
maintenance, user contacts. Applications Supported: Sales Analysis & Forecast, Payroll, A/R, A/P, G/L, Arthur Anderson's Distribution Control System (DCS).
Systems analysis & programming, trouble shooting, systems development and maintenance, user contacts. Applications Supported: Sales Analysis, Payroll, A/R, A/P, G/L.
System operations, programming and job controls.
Masters/Business Administration in Marketing and Management.
MS/Masters in Computer Science.
BS/Bachelors in Computer Science.
Diploma in Computer Science.
Certificate/Diploma in Digital Computer/Computer Science.