Patricia Adrienne Umali

• Manage the day-to-day schedule of C.E.O.
• Respond to calls, emails, and routine letters; direct inquiries to the concern person.
• Manage C.E.O diaries for external & internal meetings/appointments.
• Handles C.E.O personal records.
• Remind the C.E.O with regards of important task & deadlines.
• Typing, compiling, and preparing reports for C.E.O.
• Assist the C.E.O in preparing the letters and official correspondence of day-to-day activities.
• Manage personal commitments including travel and childcare.
• All Signatory must be proof read.
• Crosscheck the monthly attendance in the head office.
• Crosscheck the inventory for office stationery.
• Booking and arranging travel, transport, and accommodation.
• Organizing events and conferences.
• Maintain and update the contact information for company employees, suppliers, and clients; keep such information confidential.
• Maintain and update the company license, contracts and registrations about Government Entities & Tenancy contracts.
• Perform clerical duties such as filing, photocopying transcribing and faxing for C.E.O.
• Responsible in preparing documents for C.E.O.
• Coordinate between the C.E.O, and employees.
• Implementing and maintaining office procedures/administrative system.

- Assisting the day to day operation of Human Resource Manager.   
- Providing clerical and administrative job to the management.
- Compiling and updating the employee records.
- Coordinate with higher management.       
- Coordinate with employees regarding human resource issues, rules and regulations.
- Assist in payroll by providing relevant data.
- Communicate with public service when necessary.
- Scheduling meetings for managers.
- Data Entry in Gateway ERP system.
- Attend to special tasks assigned by team leader and managers.
- Cold-calling.
- Handling customer complaints.
- Providing excellent Customer Service by attending to incoming calls within the quality guidelines.
- Gathering/Searching Leads from Google and other sources.
- Coordinating with clients.
- Entertaining inquires of the clients.
- Responding to emails and sending quotations to clients.
- Answering incoming calls and doing outbound calls when needed.
- Proof reading.

- Explore the market opportunities and identify the potential customer thereby representing the company in market to develop/increase company's business.
- Establish relationship with new customer through cold-calling/direct meetings.
- Sustain relationship with customer to ensure proper valid documentation as per company policy.
- Maintain up-to-date customer data base in ERP system.
- Do necessary follow up with customer to ensure collection as per agreed terms.
- Prepare customer quotation and presentation.
- Submit periodic sales report (daily, weekly, monthly).
- Liaise with Sales manager and Operations.
- Carry out other duties and responsibilities as and when assigned by management.
- Providing clerical and administrative job to the management.
- Recommend potential product or services to management by collecting information and analyzing customer needs.
- Ensure all quality assurance standards are maintained.
- Process and resolve data inquiries by searching and reviewing database/ERP system.
- Participate in "in-house" training and programs.
- Follow up and close/cross selling lead referrals.
- Proactive self development.

- Prepare and update inventory for daily and monthly report.
- Registers and file Service Request Form from different companies.
- Prepare purchasing request.
- Responsible for making move orders.
- Makes inquiries quotation from different companies.
- Keeps track of the orders from the clients.
- Electronic transmission of material documents in receiving and tracking document transmittal.
- Ensures proper safekeeping of documents and good quality of work output.
- In charge for the reproduction and distribution of documents.
- Received and organized billing statements, purchase orders, etc.
- Recorded receiving reports on supplies.