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Peter Martin, Head of Real Estate & Facility Services, Program and Transition Lead – MEA

Peter Martin

Head of Real Estate & Facility Services, Program and Transition Lead – MEA·NOVARTIS

United Arab Emirates

Master's degree, MBA - General Track

Work experience

Total years of experience: 35 years, 9 months

Head of Real Estate & Facility Services, Program and Transition Lead – MEA

November 2017 - Present

NOVARTIS

Dubai, United Arab Emirates

I found this job using Bayt.com

November 2017 - Present

Responsible for delivering complete FM services with Hard & Soft services and hospitality. Implementing IFM model with JLL and CBRE in the respective countries cost effectively, following the latest practices and standards. Project Management and fit out works, of new offices, expansion and contraction, office closer. Establishing Baseline followed by Mobilization & Transition, Stabilization and O&M. Governance and Strategy. Internal and external stakeholders management.
Optimizing Real Estate to the business requirements and ensuring safe work place environment to all employees while managing multiple projects in various locations at different stages. Lease management.

Contracts and sub-contracts management. Ensuring FM services are delivered in accordance to the set SLAs and KPIs. Visiting sites on regular basis to ensure quality of service and compliance. Engage with various stakeholders to understand future plans and developments. Managing specialized services sub-contractors for specialized services, Chillers, Cooling towers, Elevators, Generators, Fire Fighting systems, Fire Alarm systems, Emergency Lighting, CCTV & Access Control, BMS, Facade Cleaning, Reception and Security.

Delivering end to end projects for NOVARTIS Real Estate & Facility Services in the EMEA region. Program management of change in operating model. Understand the Real Estate requirement and propose the right solution, Budget Carve Out and Boundary Change, Project Management, Transitions

Managed and completed projects in UAE, Saudi Arabia, Kuwait, Kenya, Cameroon, Ghana, and Cote D’Ivoire.
Company industry:
Pharmaceutical Manufacturing
Job role:
Management

Senior Regional Facilities Manager at Pfizer, MEA

July 2016 - October 2017

CBRE

Dubai, United Arab Emirates

I found this job using Bayt.com

July 2016 - October 2017

Global Operation, Real Estate and Facilities management for Pfizer in the AfME region.
Managing portfolio of 40 offices in 18 countries of 2 million sqft.
Responsible for delivering complete FM solution with Hard & Soft Services cost effectively, following the latest practices and standards. Optimizing Real Estate usage to the business requirements and ensuring safe work place environment to all employees. Project Management and fit out works, Contracts and sub-contractors’ management. New offices, expansion and contraction, office closer. Lease management. Stake holders management,

Contracts and sub-contracts management. Ensuring FM services are delivered in accordance to the set SLAs and KPIs. Vising sites on regular basis to ensure quality of service and compliance. Engage with various stakeholders to understand future plans and developments. Managing specialized services sub-contractors for specialized services, Chillers, Cooling towers, Elevators, Generators, Fire Fighting systems, Fire Alarm systems, Emergency Lighting, CCTV & Access Control, BMS, Facade Cleaning, Reception and Security

Managing operational budget. Over and underspend reviews and justifications.

Managed & completed projects in UAE, Saudi Arabia, South Africa, Cote D’Ivoire, Nigeria, Egypt, Algeria, Tunisia, and Morrocco.
Company industry:
Facilities & Property Management
Job role:
Management

Facilities Operations Manager - GE, MENAT

October 2015 - June 2016

JLL

Dubai, United Arab Emirates

I found this job using Bayt.com

October 2015 - June 2016

Reporting to the Account Director, responsible for delivering daily operations activities by providing complete FM solution with Hard & Soft Services in 16 countries, 41 sites.
Responsible for implementing IFM solution with Hard and Soft Service for GE properties across the MENAT region.

• Building budget and Operation expense. Creating and validating of baseline for all sites. Monitoring monthly fixed and variable spend
• Collection of critical assets lists, validating and assets evaluation
• Implementation of CAFM “360” and Help Desk for all sites, training and reporting
• Daily operation and maintenance of all engineering services (HVAC, CRAC units, MEP, Security Systems, BMS, AV Equipment, Life Safety Systems, Fire Fighting equipment, Elevators, Generators, BMU/Cradle
Contracts and sub-contracts management. Ensuring FM services are delivered in accordance to the set SLAs and KPIs. Vising sites on regular basis to ensure quality of service and compliance. Engage with various stakeholders to understand future plans and developments. Managing specialized services sub-contractors for specialized services, Chillers, Cooling towers, Elevators, Generators, Fire Fighting systems, Fire Alarm systems, Emergency Lighting, CCTV & Access Control, BMS, Facade Cleaning, Reception and Security.

Managed & completed projects in Turkey (Istanbul, Ankara and Izmir)
Company industry:
Facilities & Property Management
Job role:
Management

Regional Senoir Facilities Manager - AIG, EMEA

June 2013 - August 2015

CBRE

Dubai, United Arab Emirates

I found this job using Bayt.com

June 2013 - August 2015

Reporting to the EMEA Alliance Director, responsible of delivering complete FM solution with Hard & Soft services across 22 countries, 56 locations, approximate area of 1M sq/ft.
Implementing Integrated Facility management model. Mobilization and transition. Building FM baseline.

Contracts and sub-contracts management. Ensuring FM services are delivered in accordance to the set SLAs and KPIs. Vising sites on regular basis to ensure quality of service and compliance. Engage with various stakeholders to understand future plans and developments. Managing specialized services sub-contractors for specialized services, Chillers, Cooling towers, Elevators, Generators, Fire Fighting systems, Fire Alarm systems, Emergency Lighting, CCTV & Access Control, BMS, Facade Cleaning, Reception and Security

Managed & completed projects in UAE, Turkey, Greece and Bulgaria
Company industry:
Facilities & Property Management
Job role:
Management

Account Manager

June 2011 - June 2013

MAF Dalkia

Dubai, United Arab Emirates

June 2011 - June 2013

● July 2011 - June 2013

Account Manager / Facility Manager - Complete FM solution with Soft & Hard Services, Hospitality Service.

Reporting to the Country Director.

Providing complete FM solution with soft and hard services with team of 42 staff including engineers, supervisors, admin coordinators, technicians, SPA coordinators, lifeguards, security guards and cleaners.

Buildings Portfolio

MALLS, RESIDENTIAL AND COMMERCIAL PROPERTIES
Duties & Responsibilities

• Providing High Quality Service and Customer Satisfaction
• Key account management and Developing new accounts
• Contract management;
• HVAC and MEP
• Server and control rooms critical power, cooling, cleaning
• Ensuring the building meets health and safety requirements
• Preparing budgets and tenders for contractors
• Project management
• Monitoring PPM and ensure all Work Orders are completed on time and within schedule.

• Manage and coordinate specialized services - sub-contractors
 Chillers, BMS
 Fire Alarm, Emergency Lighting
 External glass cleaning, Cleaning, Security, Pest Control
 Elevators, Cradle (BMU)
 Landscaping, GYM Equipment
 Smart home system, PAVA
 Water tanks and cooling towers cleaning
 Water Treatment - domestic & chilled water, pool

Hospitality Services

Front house - Concierge, Bellboy, Doormen, Valet Parking. GYM & SPA Attendants.
Company industry:
Facilities & Property Management
Job role:
Management

Business Transition Leader

November 2010 - May 2011

honeywell

Dubai, United Arab Emirates

November 2010 - May 2011

Leading the business transition and processes of Honeywell acquisitions for safety products. Sperian, Miller, Howard Leight, Salisbury
Company industry:
Manufacturing
Job role:
Management

Deputy General Manager

September 2005 - August 2010

BMTS

Dubai, United Arab Emirates

September 2005 - August 2010

BPT Middle East - Italian manufacture of LED & conventional lighting, Home Automation

General Manager - 2010

Duties & responsibilities:

Reporting to the Board of Directors, leading a team 35 engineers and technicians.
• Preparing budgets.
• Establish Distributors network throughout the Middle East
• Contracts management
• Producing yearly and quarterly reports • Hiring middle management, motivating & retaining staff.
• Organizing seminars with distributors and key contractors and consultants
• Achieve sales targets
Bahri & Mazroei Technical Systems (BMTS)

Deputy General Manager - Growth Opportunity

(2005 - 2007)

Position Summary and Main Responsibilities:

• Key account management (Jumeirah, ADNOC, Arabtec, RTA)
• Develop new business opportunities
• Responsible for the performance of Security Solutions team commercially and technically.
• Continuous market awareness for new developments/projects.
• Conducting seminars and presentation for consultants, contractors and developers.
• Specifying products for future projects
• Preparing and publishing BMTS periodical “Connect” newsletter. Website.
• Prepare contracts with detailed scope of work and defined SLAs and KPIs
• Head of Tender Bahri & Mazroei Technical Systems (BMTS)

Deputy General Manager - Growth Opportunity

(2008 - 2010)

Main Functions and Responsibilities:

Directing and coordinating the operation. Reporting to the Executive Director & General Manager.

Leading a team of 150 engineers and technicians to get maximum performance from the support staff to achieve the set Goals & Objectives.

• Preparing budgets.
• Project Management & sub-contracts management
• Producing yearly and quarterly reports.
• Hiring middle management, motivating and retaining staff.
• Authorizing Purchasing and payments
• Achieve sales targets
• Maintenance services
• Key account management (Jumeirah, Arabtec, RTA)
Company industry:
General Engineering Consultancy
Job role:
Management

General Manager

July 2000 - August 2005

RFT Botswana (Pty) Ltd

Gaborone, Botswana

July 2000 - August 2005

 General Manager
 Leading a team of 75 engineers and technicians
 Prepare budgets and ensure maximum optimization of resources.
 Project Management
 Develop and prepare management and operational policies of the company.
 Sub-contractors management and coordination
 Ensure that the sales division of RFT meets sales targets.
 Contracts management
Company industry:
Private Security Services
Job role:
Security

Technical Director

September 1997 - June 2000

SECURITY SYSTEMS

Gaborone, Botswana

September 1997 - June 2000

• Managing the technical and maintenance departments.
• Leading a team of 120 engineers and technicians
• Facility management and MEP.
• Negotiating with suppliers and establishing agency agreements.
• Strategic ordering of materials and keeping adequate stock.
• Hiring middle management, motivating and retaining staff.
Company industry:
Private Security Services
Job role:
Security

Director Facilities and Sourcing

June 1992 - September 1997

NORPOL SECURITY

Pretoria, South Africa

June 1992 - September 1997

Responsible for maintenance and operation of company’s assets and equipment at all facilities (camp, offices, warehouses, residences). Oversee operation, prepare maintenance and repair budgets. Follow security protocols
Company industry:
Private Security Services
Job role:
Security

Facility Officer – Military Base

September 1989 - August 1991

Bilgarian Army

Razlog, Bulgaria

September 1989 - August 1991

Ensure operation of the base-critical assets and equipment. Complete operational readiness for any eventuality.
Responsible for realignment and closure, identify facility requirements, oversee operation, maintenance and repair budgets. Supervise those performing construction, repair, and maintenance duties at the base. Follow security protocols
Company industry:
Military & Defense
Job role:
Engineering

Education

University Of Wales

December 2014

December 2014

Master's degree, MBA - General Track

United Kingdom

MBA - General Track

S.M. Kirov

June 1989

June 1989

Diploma, Electrical And Electronics Engineering

Bulgaria

Skills

Team Management
Expert
Team Management
Expert
Diplomacy
Expert
Diplomacy
Expert
Convincing Skills
Expert
Convincing Skills
Expert
Persuasion
Expert
Persuasion
Expert
Management
Expert
Management
Expert
Team Management
Expert
Team Management
Expert
Diplomacy
Expert
Diplomacy
Expert
Convincing Skills
Expert
Convincing Skills
Expert
Persuasion
Expert
Persuasion
Expert

Languages

English
Expert
Russian
Intermediate
Portuguese
Intermediate
Bulgarian
Expert