Pooja Poman

Key Result Areas: Recruitment, RMG, Admin and Special Projects: Recruitment: Created and implemented recruitment strategies to attract top talent for all levels of the organization, including senior leaders, lateral hires, freshers and interns. Leading the entire recruitment process, balancing speed, quality and candidate experience. Plan annual and quarterly workforce planning. Includes campus hiring. Identify and enable system for managing recruitment. ERP Next.
RMG: Identify and enable system for managing resource management. Collaborate with delivery to forecast resource needs and rapidly adjust priorities and workforce plan. Admin and Space Management: Oversee administrative functions, develop and implement policies for office management, procurement, facilities management and other administrative services. Manage vendors and stakeholders. Govern and manage the office space. Special Projects: Drive special projects under the CEOs office, including implementation of the employee portal and app.

Key Result Areas: PMO - Talent Supply Chain & Delivery excellence: Working across Talent Management, Talent Acquisition, L&D & Delivery Excellence teams as a PMO - collaborate with function heads to track key initiatives and on-going projects to closure Execution of key workshops. Liaison with function heads to collate and publish monthly & quarterly dashboard across enabling functions. Streamlined calendars to ensure monthly metrics and priority items are being focused on. Developing content for internal newsletters & liaison with marketing to create awareness about the new initiatives for exchange users. Actively managing the Cultural Committee for Delivery Excellence.

Key Result Areas: COO Office Operations & Project Governance: Project Ozone (Revenue Generation Project) - from seeding the idea to execution. Identified revenue generating opportunities of Approx. USD 3.5 M. Travel Optimization Project - Cadence governance and reporting resulting in a saving a cost of approx. USD 250k. Manage COOs team meeting cadence balancing operational & strategic priorities.
• Collaboration with business vertical leaders on various initiatives.
• Liaison with key stakeholders and prepare business presentations, board decks for the executive team.
• Process all critical emails, approvals and first response escalations to the COO.
• Managed all executive events for the COO & CEO in India as one point of contact for stakeholders.
• Created and managed a cadence of weekly / monthly / quarterly reviews designed to give rapid feedback to business units.
• Built and managed a weekly interface with the entire sales force to isolate key issues.
• Managed yearly goal setting process for all business units. COO Office Operations & Project Governance: Manage Senior Executive Hiring - Single Point of contact - End to End Manage annual campus hiring event - Genesis. Source and fulfil Sr. positions for the product and platforms engineering practice. Positions include Architect, Sr. Architect, Solution and Enterprise Architect, Presales, Project & Program Managers.

Key Result Areas: Europe Business Unit Operations Achieved 100% GDPR certification completion for EU BU by cadence & governance. Arranging account-based workshops for the leadership team. Published events, news and announcements for SEG & EU BU in the intranet portal. Liaison with HR to conduct activities for employee engagement. Liaison with recruitment for senior hire fulfilment.

Key Result Areas: Procurement Operations Developed leadership development programs for concept managers and team heads. Tendered and negotiated the refurbishment projects in Hyatt Hotels Dubai and supported other turnkey projects including FF&E. Negotiated service and rate contracts with approximate savings of 10% to 15% on each contract annually. Price comparison and formalising optimal price of standard items consumed in the hotel, using Lotus Notes and Birchstreet purchase portals. Finalized consignment-based sale agreements for the hotel. New item sampling, vendor development & registration

Key Result Areas: Lead Generation Identify market and generate leads for services of NetSuite, MicroStrategy, ServiceNow, Salesforce and Microsoft for mobile application development, s/w development & testing, application development, web services. Collaborate with the executive leadership team to build a strong sales team. Pro-actively hunt for target organizations and establish communications with those businesses. Responsible for first level requirement analysis and for interfacing with technical and delivery team to get the right set of technical people for discussion with the customer during pre-sales phase.

Key Result Areas: Global Delivery Center (GDC) Operations, Project Governance & Client Visit Experience Manage the Global Delivery Center office - Financial Services (FS) Global Business Unit (FSGBU) Liaison with key stakeholders to gather data and publish FS dashboards. Organize global leadership business events for sr. stakeholders. Manage annual goals and KRA setting process for the GDC. Maintain internal management openings data for FSGBU. Process incoming and outgoing correspondence. Liaison with various support functions like recruitment, training, facility management & technology to ensure on-time delivery of services to operations. An active member of the Core Sports / Events Team, Pune SPOC for end to end client visits for Capgemini Financial Services, Pune. Identify touch points for branding during visits. Preparing and maintaining master report of entire activities, including daily activity, leads, follow-up, closings, future prospects and adherence to goals. Prepare and maintain visit dashboard.