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Prabhash Chandra Das, Operations Manager

Prabhash Chandra Das

Operations Manager·Al Gurg Smollan Field Marketing (Unilever Division)

United Arab Emirates

Master's degree, Postgraduate in Business Management (Marketing)

Work experience

Total years of experience: 23 years, 9 months

Operations Manager

July 2023 - Present

Al Gurg Smollan Field Marketing (Unilever Division)

Dubai, United Arab Emirates Hybrid

July 2023 - Present

• Technology Integration: Spearheaded the implementation of Image Recognition (IR)
technology for Unilever UAE to modernize field data collection.
• Process Optimization: Enhanced day to day operational efficiency and process optimization.
• Field Execution: Route to Market (RTM) optimization and Retail Merchandising Excellence.
• Large-Scale Leadership: Leading a high-performing team of 350+ Merchandisers, Field
Managers and Regional Field Manager to ensure best in class retail execution in every stores.
• Performance Management: KPI Design & Weekly and monthly reviews to ensure high client
satisfaction and goal alignment. Driving performance culture through strategic capability
building and team development.
• Compliance & Strategy: Directed the delivery of Perfect Store initiatives, Feet on Street,
Planogram compliance, Daily route optimisation to ensure 100% delivery receive.
• Efficiency, Productivity and Cost Control (P&L Management): Drive Efficiency, Productivity &
Cost control through Merchandiser call cycles Management, event execution and daily
delivery receiving plan across all Modern Trade & General Trade stores.

Company industry:
FMCG

Regional Field Manager

July 2020 - June 2023

Al Gurg Smollan Field Marketing (Unilever Division)

Dubai, United Arab Emirates

July 2020 - June 2023

Managing Dubai Region for All Modern Trade & General Trade like Carrefour, Lulu, Coops, B & C Class Outlet. Leading the Large Team of capable Merchandisers and Field Managers to ensure the best in class execution on shelves. Some of the major tasks to be mentioned are as below:

* Coordination with Client & Customer for daily & Monthly operation
* Formalizing Merchandiser Ways of Working based on ever changing Client Requirement
* IT Support to client for Implementing and Tracking Perfect Store KPI, Auto mailer for Out of Stock and other KPI gap by sales man to improve efficiency on shelf
* Aligning Store Channel Classification based on Store size, Location & Shopper profile, Suggesting relevant assortment for the outlet
* Ensuring On shelf Availability, Share of Shelf as per BDA and forward market share, Event implementation as per plan
* Competition Monitoring, Data Analysis, Scientific Beat plan, Training and development, Performance review of team.

Company industry:
FMCG

Merchandising Manager

July 2018 - June 2020

NMC Trading (FMCG Division)

Dubai, United Arab Emirates

July 2018 - June 2020

* Implementation of Every Day Great Execution (EDGE) Concept in Merchandising for Across UAE Stores.
* Planning & managing effective merchandiser route plan to ensure Order taken on time, Delivery get attended and well merchandised on shelf.
* Planning product ranges, NPD Distribution and preparing stock plans, in conjunction with Sales team.
* Implementation of Planogram and maintain shelf health across category for Food & Non Food brands.
* Coordinating with Sales Manager, Logistics & Principles for daily & Monthly merchandising operation.
* Managing a Large team of Merchandisers & Supervisors for Entire UAE
* Implementing Yearly Contract, Monthly Event, Promotion & Off shelf Display with account.
* Determined appropriate floor space needs for each Home category and allocated space accordingly
* Identifying Merchandiser training needs, Provide training on monthly basis.
* Periodic Performance review of Merchandiser and Merchandising Supervisor
• Cost Savings: Redesigned the Route to Market strategy, resulting in an annual saving of
AED 600, 000.

Company industry:
FMCG

Sr. Field Manager

January 2015 - July 2018

Al Gurg Smollan Field Marketing (Unilever Division)

Dubai, United Arab Emirates

January 2015 - July 2018

Managing Dubai, Sharjah, Ajman, RAK and FUJ Geography for Al Gurg Unilever Portfolio, Here I am responsible for Planning and Implementation of Sales Plan, In Store Execution, Brand Activation and Trade marketing Activation of Modern Trade and General Trade Stores through team of Field Manager and team of merchandiser. It also involves Provide training and development of Field Manager and Merchandiser, motivating them to work effectively.

Role and Responsibilities

Implementation of Sales and Promotion plan in store.
Delivering Perfect Store target.
Planning and Implementation of Trade Marketing activity.
Ensure Availability, Visibility-SOS, BDA and Contractual OSD implementation in each store of my area.
Ensure Operational Effectiveness like Promotions, Launches, etc. ensure Point-Of-Purchase Standard are Met.
Preparing and analyzing Business Reports, facilitating Concern People to maximize effectiveness at the work Place.
Understand the Market trend and Keep Close watch on competitors activity.

Company industry:
FMCG

Field Manager

December 2009 - December 2014

Hindustan Field Services (JV of Hindustan Unilever & Smollan)

Mumbai, India

December 2009 - December 2014

Managing MUMBAI Geography for Regional Chain and NMT Modern Trade Stores. Here I am responsible for Sales, Merchandising, Planning and Implementation of Store Operation SOP, Brand Activation & Trade marketing Activation of Modern Trade Stores of entire Mumbai trough Team of Field Supervisor. It also involves Implementation of Retail Promotion & Merchandising activity to drive Sales and Winning at POP In store.

Role & Responsibilities:

• Meeting Sales and Perfect Store target Month on month Basis through Managing Store Operation Efficiently.
• Planning and Implementation of Trade Marketing activity.
• Ensure Availability, Visibility (SOS) & Implementation in each store of my area.
• Ensure Operational Effectiveness (Promotions, Launches, etc.) & Point Of Purchase Standards are met.
• Preparing and analyzing Business Reports, facilitating Concern People to maximize effectiveness at the work Place.
• Understand the Market trend & Keep Close eye On Competitive Activity.

Company industry:
FMCG

Modern Trade Account Specialist

July 2008 - December 2009

Hindustan Unilever Field Services Ltd.

Mumbai, India

July 2008 - December 2009

Working As a Modern Trade Account Specialist. Where I am taking care of Entire HUL Sales Portfolio for Modern Trade for D Mart, Food Bazar, Reliance, More 4 U & some indirect NMT’s of Thane & New Mumbai area catered by Distributor and Spinach, Coops & Fair Price for entire Mumbai which are catered directly by HUL. It is primarily Activation & execution of Plan to drive Sales and Winning on POP. I was accountable for Channel & Direct Sales and all the operations, issues like Availability, Visibility & Implementation. Provide training to field sales force & motivating them to work effectively.

Company industry:
FMCG

Territory Sales Manager

July 2006 - June 2008

Reliance Telecom Ltd.

Gwalior, India

July 2006 - June 2008

As a Territory Sales Manager, I was handling a network of Distributor In Gwalior Territory. It is primarily Channel sales management where I was accountable for meeting Sales Target with proper Distribution, Addition of New Customer (SIM Card Activation), Effective coverage, Productivity & Efficiency of Sales Force.

Company industry:
Telecommunications

Territory Sales Officer

September 2004 - June 2006

Hindustan Unilever Ltd.

Gwalior, India

September 2004 - June 2006

As a TSO I was handling a wide network of Distributor and Sub Distributor In Gwalior Rural Territory. It is primarily Channel sales management where I am accountable for Sales Target Achievement, all operational issues like Distribution, Effective coverage, Productivity, Sales efficiency. Provide training to field sales force & motivating them to work effectively.

Company industry:
FMCG

Gallery In Charge

November 1999 - October 2001

Hallmarks Cards & Gift Gallery

Indore, India

November 1999 - October 2001

• Managing day to day activity of Gallery Operation.
• Meeting Sales Target of Gallery through In store sales and Retail Sales.
• Developing and running Promotion for the gallery.

Company industry:
Retail & Wholesale

Education

Bharti Vidyapeeth

June 2004

June 2004

Master's degree, Postgraduate in Business Management (Marketing)

India

Skills

Client Management
Expert
Client Management
Expert
Key Account Management
Expert
Key Account Management
Expert
Sales Management
Expert
Sales Management
Expert
General Sales
Expert
General Sales
Expert
Team Management
Expert
Team Management
Expert
MERCHANDISING
Expert
MERCHANDISING
Expert
SALES
Expert
SALES
Expert
ACCOUNT MANAGEMENT
Expert
ACCOUNT MANAGEMENT
Expert
BUSINESS SYSTEMS ANALYSIS
Expert
BUSINESS SYSTEMS ANALYSIS
Expert
Client Management
Expert
Client Management
Expert
Key Account Management
Expert
Key Account Management
Expert
Sales Management
Expert
Sales Management
Expert
General Sales
Expert
General Sales
Expert
Team Management
Expert
Team Management
Expert
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
DECISION MAKING
Intermediate
DECISION MAKING
Intermediate
INNOVATION
Intermediate
INNOVATION
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
Operation
Expert
Operation
Expert

Languages

English
Expert
Hindi
Expert

Training and Certifications

Certifications
Management Development Program
Managerial Effectiveness Course