pratima ravidutt mishra, PROJECT CO-ORDINATOR

pratima ravidutt mishra

PROJECT CO-ORDINATOR

ADCB BANK

البلد
الإمارات العربية المتحدة
التعليم
بكالوريوس, Export Import Management
الخبرات
11 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 9 أشهر

PROJECT CO-ORDINATOR في ADCB BANK
  • الإمارات العربية المتحدة
  • يناير 2019 إلى يونيو 2019

Played a key role in unification of ADCB, Union National Bank and Al Hilal Bank. I have performed following tasks
during the project.
• CD1 Was very Critical for Bank in terms of merger where physical channels were rationalized for end customers. My
involvement in that phase being part of Branch SWAT Team: Visiting Selected assigned branches to verify CD1 readiness.
• Helping Team in setting up bank users in both bank systems.
• Consolidation of issues reported from assigned branches.
• Helping stake holders in prompt resolution of the branch reported issues.
• For Customer Day 1 Coordinated staff of more than 50 Branches and Visited Branches.
• Worked as a Branch Champion and ensuring audit in branches for Branch interoperability.
• Access Review and control
• Coordinating with Branches during Customer launch through command center.
• Ensure Remote support is extended to all branches and ensured Branches do not have any network or infra issues.
• Ensure Customer expectation is achieved through changes in Qmatic and interoperable devices.
• Identifying interoperable staff and ensure all such staff are trained adequately.
• Participated in 5 Mock runs and 2 Dress rehearsals and go live activities and Coordinated 100 staff across multiple
departments. Liaising with users to get Test data requirements, configure their user access in test environments.
• Arranged in sending Program Communications and status updates.
• Handled end to end processes related to resource onboarding that involves vendor & resource coordination, document
management, SAP Ariba Process, Logistics Arrangements, related access.
• Timely tracking & submission of resource -timesheets.
• Provide IT support for all the ADCB users ensuring all software and application related issues are addressed and closed
within the service level targets.
• Creating remedy cases and assigning it to the concern Support teams, Report issues to the Service Desk for escalation.
• Assist in User Access Review, Perform User Acceptance Testing.
• User, Group & Computer management in Active Directory and user mailbox management in Microsoft Exchange.
• Assist in setting up remote desktop access for end users via maktabi.
• Assist in Alcatel and Avaya IP Phone voicemail configuration.
• Arranging & Booking of Meeting Rooms, Digital Labs, Workshops, Training Arrangements & Organizing Events, managed
team motivation by birthday celebrations, recognition through appreciation certification, spot awards etc.
• Performed key role in SIT / UAT / DR Setups, it was a tedious task to bring everyone together, keeping everyone
motivated and ensure flawless testing. This also involved environment set-up management of business testing team slots,
etc. Maintain & Manage repositories on Leave Plan, Training Offerings, and other central requirements.
• Provide Logistics Support - Procuring Stationaries, White Boards, Projectors, Flip Boards and other Accessories. Managing
& ensuring Kitchen stocks are in Order.
• Create, Manage and Maintain a database for PMO Staffs. Assists Project Managers in onboarding resources (Contract
Sign-off) Logistics arrangements- workspace, workstation, Telephone, Stationary.
• Creating Network Id, email Id, Physical Access Card & Other access requirements for PMO Managed resources.
• Co-ordination for Travel Bookings / Hotel Bookings whenever applicable.
• Manage Queries with Finance on issues related to Invoice’s processing.
• Liaising with other Internal Department like

HR في PTW ENERGY
  • فبراير 2018 إلى ديسمبر 2018

PTW Energy Services Ltd. is a private company headquartered in Calgary, Alberta, Canada. The industry leads
solutions providing fabrication, construction and maintenance services through a network that extends across Canada
and the United States.
MAJOR CLIENTS: ESNAAD, NBTC, PENTAGLOBAL - KUWAIT
• Work with the Leadership team, Facilities Coordination, interact daily with visitors and employees.
• Preparing Monthly reports, Canada, UAE & Malaysia.
• Process visa for new staff and arrange medical Insurance.
• Arrange visa for different countries such as Malaysia, Canada.
• Ensure that new hires are equipped with laptops, supplies, location.
• Schedule and coordinate meetings provide meeting materials.
• Coordinate travel arrangements domestic and international (visa, flights, hotel arrangements, and rental cars), prepare
itineraries, submit expense reports in Expensify, review monthly expense reports activity
• Manage weekly schedules, travel schedules, phones, conference calls, calendars, appointments, conference rooms.

HR CO-ORDINATOR في LAMPRELL ENERGY
  • الإمارات العربية المتحدة
  • مايو 2010 إلى فبراير 2014

LITWIN PEL is a French EPC company with over 300 plus employees executing EPC jobs in the Oil & Gas, Petrochemical,
Construction and Power Sector. (Secondment & In-house)
Sourcing & Screening:
• Sourcing candidates through External Jobsites, Company Recruitment database, Employee Referral Database,
Recruitment Agencies for FEED, EPC & PMC clients like ADMA - OPCO, ADGAS, FERTIL, NPCC, GASCO, TAKREER, ADGAS,
ADNATCO, (All Abu Dhabi National Oil Company - ADNOC group companies).
• Helping clients to find suitable candidate to fill their vacancies.
• Conducting phone interviews with prospective candidates.
• Arranging interviews with candidates who have been short listed for a position.
• Updating the recruitment agency database with the details of potential candidates.
Key Responsibilities: Conducting recruitment cycle i.e. from sourcing up to mobilization - for LITWIN & Clients (Secondment
Recruitment and In-House Recruitments)
• Identify roles to be filled within the organization - this will be approved by the HR Manager.
• Responsible for sourcing for suitable candidates for available positions and identifying suitable recruitment channels, &
ensure all vacancies are filled with the suitable Candidates within the targeted time.
• Establish contact with candidates. Preliminary assessment, conducting interview for short listing candidates and taking
details as required for further proceedings for the submission to Client Company.
• Liaising with client regarding candidate’s mobilization formalities and dates.
• Follow up to facilitate telephonic / Personnel interview once the candidate got selected by Client companies.

HR OFFICER في CANADOIL ENGINEERING
  • نوفمبر 2007 إلى مايو 2010

Canadoil Engineering is a multinational World class engineering solutions provider over last 35 years. It is a globally based Designer,
Manufacturer and Fabricator of Steel Pipes, Pipe Fittings, Launchers/Receivers, Slug Catchers, Engineered Package
Skids, Pressure Vessels and Piping Components.

EMPLOYEE RELATIONS في COLLABERA TECHNOLOGIES
  • الهند
  • أكتوبر 2005 إلى أكتوبر 2007

one of the fastest growing providers of end-to-end information technology services and business
solutions worldwide. Collabera’s core competencies are in the areas of application development and maintenance, emerging
technology & eBusiness strategy & development services, enterprise software solutions support, data warehousing & business
intelligence and quality assurance and testing.

الخلفية التعليمية

بكالوريوس, Export Import Management
  • في EXIM Society of Barod
  • فبراير 2022

courses: Public Speaking and Leadership Trainings –Toastmasters International Abu Dhabi, UAE – Headquartered at California, USA

بكالوريوس, Human Resource Management
  • في Symbiosis Centre
  • يناير 2003

in

بكالوريوس, commerce
  • في University
  • يناير 2001

’s in

الثانوية العامة أو ما يعادلها, commerce
  • في University
  • يناير 2001

’s in

Specialties & Skills

Customer Service
Recruitment
Employee Relations
Office Coordination
Administration
CUSTOMER RELATIONS
DOCUMENTATION
INSURANCE
LETTERS
PAYROLL PROCESSING
PERSONNEL
RECRUITING
APPLICATION DEVELOPMENT
BENEFITS ADMINISTRATION

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.

اللغات

الانجليزية
متمرّس
الفرنسية
متمرّس
الهندية
متمرّس