Princy Bisht

CRO في Tommy Hilfiger

• الهند - دلهي
• يناير 2012 إلى نوفمبر 2015

Worked collaboratively in team environment.
Updated computer inventory listings.
Provided repeat customers with exceptional care and attention.
Kept work areas clean and neat at all times.
Reported incidents to management.
Accepted and processed returns.
Suggested accessories and complementary purchases.
Prepared merchandise for sales floor.
CSE
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and
efficiently.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving
problems on the spot.
Asked open-ended questions to assess customer needs.
Built long-term customer relationships and advised customers on purchases and promotions.
Answered an average of 60 calls per day by addressing customer inquiries, solving problems and providing new
product information.
Developed reputation as an efficient service provider with high levels of accuracy.