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Ashraf  Ali, Deputy Manager

Ashraf Ali

Deputy Manager·ICICI BANK LTD (Commercial Business)

India

Master's degree, MBA

Work experience

Total years of experience: 8 years, 10 months

Deputy Manager

January 2023 - January 2026

ICICI BANK LTD (Commercial Business)

Begusarai, India

January 2023 - January 2026

• Spearhead the Commercial Vehicle & Construction Equipment business for the region
assigned
• Liaison and coordinate with the manufacturers, dealers and HNI customers for business
and cross sell,
• Lead efforts across handling and managing DSAs & DSTs network for
• commercial vehicle loans across the region, resulting in deeper market penetration &
achievements of annual targets,
• Cross sell existing bank products i.e. mutual funds, CASA, credit cards, FD,
• Appoint new DSAs in unrepresented areas to enhance business volume and market share
of the company while leading & monitoring the performance of a team,
• Liaison and coordinate with the credit team and manage the whole gamut of tasks
involved in approval and disbursal of loans,
• Efficiently manage the sales and business development operations,
• study the elements in sales promotion plans while considering consumer preference to
drive business volumes,
• Recruit, train and motivate channel sales team
• Achieve sales targets and Guide channel sales team and introduce clients to them

Company industry:
Banking
Job role:
Banking

Assistant Sales Manager

August 2021 - December 2022

Aditya Birla Health Insurance (Axis Bank)

Darbhanga, India

August 2021 - December 2022

• To manage Customer Engagement
• Selling Aditya Birla health products to customer
• Responsible for lead generation
• Conducts outbound marketing calls or cold call
• To keep and maintain files in proper format
• Processing customer request forms
• Handling customer queries
• Convince customer on health products

Company industry:
Banking
Job role:
Banking

Assistant Manager (CSO)

June 2018 - July 2021

Axis Bank Ltd

Kishanganj, India

June 2018 - July 2021

Responsibilities:
• To manage Customer Engagement
• Managing day to day Branch Operations
• Selling third party products
• Responsible for lead generation
• Conducts outbound marketing calls or cold call
• To keep and maintain files in proper format
• Processing customer request forms
• RTGS, NEFT, Transfer in A2A, Demand Draft
• Processing account opening forms, transfer of other branch account
• Debit/credit card issue, stop payment
• Handling customer queries
• Opening saving/ current accounts
• To sell customer banking products like- credit cards, personal loan, car loan, vehicle
loan, home loan, gold loan, Life insurance, General insurance
• Opening demat account
• Opening/closing fixed deposit/recurring deposit
• Sale SIP(Systemic investment plan)

Company industry:
Banking
Job role:
Banking

Relationship Manager

June 2015 - July 2016

Just Dial Ltd

Patna, India

June 2015 - July 2016

• Explain about JD service
• Gathering information of every small / big SME of the area and capture all his data
name of the establishment, contact details, products and services, photograph of the
establishment, videos if any, menu cards, etc.
• Create interest for JD products to Customer.
• Generating revenue for the company
• Attending meetings with clients to build relationships with existing accounts.
• Developing strong relationship with new customers for referral leads and self-generated
• Ensure for proper & timely support to satisfaction of the customers
• Maintaining Repo with the existing customers.
• Plans organize & control all sales activities to achieve the desired results.
• Ensure to send complete error free application to the processing department.
• Forward leads to respective department among the team
• Achieving assigned target and responsibilities every month.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Sales

Education

Amity University

November 2018

November 2018

Master's degree, MBA

India

GPA (point): 5 out of 5

GPA (point): 5 out of 5

Amity University

November 2018

November 2018

Master's degree, Marketing and IT

India

GPA (point): 5 out of 5

GPA (point): 5 out of 5

Amity university

May 2018

May 2018

Master's degree, Marketing

India

GPA (point): 5 out of 5

GPA (point): 5 out of 5

Skills

BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
COMMERCIAL VEHICLE OPERATION
Intermediate
COMMERCIAL VEHICLE OPERATION
Intermediate
COORDINATE GEOMETRY
Intermediate
COORDINATE GEOMETRY
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CROSS SELLING
Intermediate
CROSS SELLING
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MARKET PENETRATION
Intermediate
MARKET PENETRATION
Intermediate
MARKET SHARE
Intermediate
MARKET SHARE
Intermediate
MUTUAL FUNDS
Intermediate
MUTUAL FUNDS
Intermediate
SALES
Intermediate
SALES
Intermediate
Customer Service
Expert
Customer Service
Expert
Administration
Expert
Administration
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Project Management
Expert
Project Management
Expert
Key Account Management
Expert
Key Account Management
Expert
Marketing
Expert
Marketing
Expert
Supervising
Expert
Supervising
Expert
Administrative
Expert
Administrative
Expert
Client Service
Expert
Client Service
Expert

Languages

English

Beginner

Hindi

Beginner

Training and Certifications

Certifications
sales and marketing
Fortune Group
Jul 2017

Hobbies and interests

• Traveling
• Reading
• Playing Cricket