sandra Damprani

▪ Acted as primary operational liaison between senior management and external stakeholders, managing multi-
channel communications across email, telephone, and digital platforms achieving a 30% reduction in
response turnaround time
▪ Provided executive-level administrative support including correspondence drafting, calendar management,
supplier invoice reconciliation, and vendor coordination
▪ Designed and delivered structured onboarding programmes for 20+ new staff; standardised procedures
reduced operational errors by 30% and stakeholder complaints by 25%
▪ Oversaw end-to-end planning and execution of 20+ corporate events and engagements, managing venue
logistics, attendee coordination, and budget allocation; grew event revenue by 15%
▪ Maintained financial transaction records of AED 30, 000+ daily with a 99.9% accuracy rate, supporting
management reporting and expense reconciliation

Managed front-line client interactions and administrative support functions, achieving 95% satisfaction scores
through professional service delivery and accurate order processing

Coordinated executive schedules, meeting logistics, and international travel arrangements for senior
government officials across multiple departments
▪ Managed official correspondence, briefing documents, and inter-departmental communications on behalf of
ministry executives with full confidentiality
▪ Led a records digitisation initiative covering 1, 000+ institutional documents, restructuring the filing system and
reducing physical storage needs by 75%
▪ Implemented an automated mail-sorting and distribution system, cutting processing time by 50% and
improving document traceability across the ministry