Nuru Sherpa

As a store Supervisor-

 Full responsible for the handling the store with 10 Barista.
 Guide new joiners lead them as per the company standard.
 Understanding the business requirement and apply the deployment to drive the sales.
 Implement the teaching skill and coaching skills to drive the sales and meet the company requirement for business and customers need.
 Promotes coffee consumption by educating customers to retain them to come back.
 Preparing the action plan with different idea to boost the sales.
 Monthly inventory, monthly operational meeting, preparing the all report, Daily, Weekly, and Monthly.
 Known for exceeding guests’ expectations and maintaining poise and a sense of humor in pressured and stressful environments.

Work As a Trainer-

 Deliver personal attention to customer to ensure high level of satisfaction to generate repeat clientele and to encourage word of mouth referral.
 Provide the proper food safety training and avoid any unnecessary violations.
 Excellent communication with the time management skill and flexible.
 Self-motivated and innovative team player with ability to work under minimum supervision
 An enthusiastic and flexible individual with communication to career development for efficient and effective service delivery.
 A result oriented and responsible individual with ability to use intuition to solve complex problems for impossible results and deliver the best customer service.

Trainer for all the New Joiners as per the company Standards.
customers service, time Management, speed of Service, Quality of Product and Communications.

Work As a Team Leader

 Implement the teaching skill and coaching skills to drive the sales and meet the company requirement for business and customers need.
 Promotes coffee consumption by educating customers to retain them to come back.
 Preparing the action plan with different idea to boost the sales.
 Monthly inventory, monthly operational meeting, preparing the all report, Daily, Weekly, and Monthly.
 Known for exceeding guests’ expectations and maintaining poise and a sense of humor in pressured and stressful environments.
 Deliver personal attention to customer to ensure high level of satisfaction to generate repeat clientele and to encourage word of mouth referral.

Work as a Personal Secretary-

 Sending /receiving an email and fax to follow up the daily task meeting appointment.
 Coordinating for the meeting appointment with national and international client.
 Updating the MOM and attending if necessary for admin required.
 Flexible work as a good team player work as a team.
 Creating the best environment to motivate other team members.
 Excellent communication with the time management skill and flexible and professional telephone etiquette.