Nora Alotaibi, Customer Service Representative

Nora Alotaibi

Customer Service Representative

Tamara

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, English literature
Experience
7 years, 8 Months

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Work Experience

Total years of experience :7 years, 8 Months

Customer Service Representative at Tamara
  • Saudi Arabia - Riyadh
  • May 2022 to May 2023

Customer service via e-mail and Live chat, answering all inquiries and solving problems, explaining and clarifying the financial plan and the installment system for customers.

Customer Service Coordinator at Alhamrani Universal
  • Saudi Arabia - Jeddah
  • March 2018 to January 2021

Customer service by phone.
work in system to make appointment and request orders for customers.
team work.
fix the terminals (point of sale) by phone.
contacting with bank to make appointment for ATM maintenance.

Call Center Agent at ALGhassan Motors
  • Saudi Arabia - Jeddah
  • December 2015 to November 2017

customer service by phone.
work in Bentley & Lamborghini System.
make appointment for customers using the system
teamwork.
markiting the new cars and the offers.

Telesales consultant at Universal Motors Agencies
  • Saudi Arabia - Jeddah
  • May 2014 to May 2015

customer service by phone.
Enter new data in the system.
sell cars by phone.
marketing new cars and offers.
Achieving the monthly target.

Manger Assistant at Bouthaina
  • Saudi Arabia - Jeddah
  • October 2013 to May 2014

Supervision the Saloon.
Coordinate with the team.
Distribute tasks to employees.
helping the manger.
writing the bills and make appointment for customers in computer.

Education

Bachelor's degree, English literature
  • at King Abdulaziz University
  • December 2013

Specialties & Skills

Customer Service
Microsoft Office
Social Media
Fast Learning
Problem Solving
Speed printing
Customer service
Microsoft Office
teamwork
quick learner
communication skills

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • walking
  • diving and swimming
  • social media
  • travel
  • photography
    I took two photography courses