HR Manager
EFS
Total years of experience :16 years, 6 Months
Work in cooperation with the Group HR to plan, develop, and implement strategy for HR
management and development including; recruitment and selection policy/practices,
discipline, grievance, counselling, pay and conditions, contracts, training and development,
succession planning, morale and motivation, culture, performance appraisals and quality
management issues.
• Manage the HR team with 6-8 members.
• Ensure that the HR strategy aligns with and supports the achievement of the overall business
objectives.
• Monitor, measure and report on HR issues, opportunities and development plans and
achievements within agreed formats and timescales.
• Plan, manage, and control allocated HR expenditure within agreed budgets. Report on
exceptions and variations.
• Liaise with line managers to ensure the provision of a proactive and energetic HR service
that is individually tailored to meet needs. Ensure that they are fully informed of HR strategy,
objectives, purposes and achievements.
• Develop, implement and monitor performance indicators and processes to assess the
efficiency and effectiveness of the delivery of products and service through administration
support.
• Maintain awareness and knowledge of contemporary HR development theory and methods
and provide suitable interpretation for managers and employees.
• Develop and implement HR best practice and continuous improvement to support HR
strategy and the company's business objectives.
• Comply with all processes and procedures (Human Resources, HSEQ, Finance, Information
Technology, Procurement, Operations) which include compliance with all applicable rules
and regulations of the local labor law.
• Develop, with line managers, HR planning strategies, which consider immediate and long-
term staffing requirements in terms of numbers and skill levels. Ensure that all recruitment
activities comply with the strategy and business objectives of the company.
• Work in cooperation with the Group HR to develop and implement succession planning
strategies to ensure a seamless service through nurturing in-house talent. Also use
succession planning to increase employee retention and protect the company from the loss
of key employees.
• Interpret and advise on employment and statutory legislation.
• Consistently monitor processes, systems, and procedures to drive continuous improvement.
• Hear grievances and implement the disciplinary procedure. Support and advice line
managers who are implementing the disciplinary procedure.
• Proactively manage change using appropriate HR interventions to facilitate change,
including: training, coaching, mentoring, counselling, introduction of new processes, and
policies and procedures.
• Facilitate a culture of team working in a self-directed work environment. Drive a customer
focused service mindset that achieves the highest standards of customer satisfaction for the
internal and external customer.
• Foster a working environment that promotes a learning culture consistent with corporate
objectives and values. Including the training and development of staff, and monitoring and
appraisal of staff performance.
• Work in cooperation with the Group HR to develop and implement appropriate learning and
development interventions, and performance review programs for all employees to ensure
that they have the skills and knowledge to deliver service excellence.
• Encourage employees to support the operational business objectives by sharing knowledge
and to develop a creative approach to their work and to ‘think outside the box’.
• Work in cooperation with the Group HR to develop and implement an effective and robust,
two-way communication structure for both the internal and external customer. Also, to design
effective feedback and evaluation process to assess effectiveness of service and
achievement of HR strategic goals.
• Work in cooperation with line mangers to ensure HR policies and practices are compliant
and operationally effective.
• Advise on pay and other remuneration issues, including promotion and benefits.
• Orientation and familiarization of new employees.
• Develop, maintain and implement comprehensive personnel and payroll systems, including
payroll processing, leave administration, employment conditions, appointments and
recruitment and selection administration.
• Develop and maintain appropriate monitoring and reporting systems to provide accurate
management, statistical and performance information.
• Undertake HR data analysis and produce reports, as required.
• Administer the payroll function and maintain accurate records relating to staff. Carry out
regular review of completeness and accuracy of personnel records.
• Oversee the administrative compliance of
Prepare job descriptions to ensure proper responsibilities, skills and competencies
are addressed.
• Implement all organization charts and ensure its update on frequent basis.
• Maintain the grading and salary structure of all companies.
• Responsible for communicating, and negotiating medical insurance offers from
different companies and issuing cards.
• Identify current and prospective staffing requirements, prepare and post job
advertisements through different channels.
• Manage all the company’s recruitment programs.
• Maintain the training matrix to schedule programs for employees to raise the
performance of the company.
• Manage recruitment agencies for specific jobs if needed.
• Conduct HR interviews for all departments on all levels.
• Implement and maintain job family matrix on monthly basis.
• Promote the company by participating in employment fair - if needed develop the
job description with staff, review it with department manager and HR director.
• Log all job descriptions in the company according to job family.
Work directly with the CEO to identify organization development strategies,
update organization structure, and participate in forecasting yearly head count.
• Maintains the work structure by updating job requirements and job descriptions
for all positions.
• Establish, document and apply company policies (e.g. vacations, attendance, and
office boys administration policies), to ensure adherence to rules and procedures.
• Conduct recruitment function activities to include screening, interviewing;
making recommendations on hiring decisions, starting salaries, preparing and
communicating the job offers based on the company’s salary scale.
• Responsible for the issuance of permission cards/ medical insurance cards for
employees.
• Responsible for communicating, and negotiating medical insurance offers from
different suppliers.
• Verify attendance, hours worked, pay adjustments, and then post information into
designated records.
• Keep employee records up-to-date by processing employee status changes in a
timely manner.
• Review time sheets, work sheets and vacations sheet and other information in
order to detect and reconcile payroll discrepancies.
• Prepare/Review HR letters upon request.
• Conduct and facilitate policies/ new hires orientation.
• Carry out/supervise hiring / termination logistics.
• Administer performance appraisal program to ensue effectiveness, compliance
and equity within company.
• Prepare job descriptions to ensure proper responsibilities, skills and competencies
are addressed.
• Identify current and prospective staffing requirements, prepare and post job
advertisements through different channels to be able to build a pool of required
candidates.
MOURI-SUSHI Company \[FMCG\], Cairo, Egypt.
Participating in developing Human Resources goals, objectives and systems.
• Administers various plans and procedures while ensuring compliance to the
Company.
• Assisting with annual updates of the performance management program with
corporate guidelines; maintains job descriptions, monitors performance evaluation
program and makes recommendations for revisions as necessary.
• Implementing Human Resources policies and procedures; performs benefits
administration to include claims resolution, developing reports and other
activities.
• Exploit my solid business/people acumen, empathetic listening skills at all
employee levels, problem solving and good oral and written communication
skills.
• Dealing with broad HR issues as well as dealing with day-to-day issues as they
arise. Hands-on experience implementing human resources programs that address
the organizations’ capabilities and needs.
• Improving organizational and HR efficiencies.
• Coaches and advises management in appropriate resolution of employee relation’s
issues.
• Participates in regularly scheduled meetings with human resources staff to
exchange information and provide ongoing support, motivation, and problem
resolution.
• Develop the Performance Appraisal and working on it at the end of the year to
filter the candidates who are in need for a training.
• Contact the training supervisor to arrange a training schedule for the candidates to
go on the training program whether inside or outside, Training Centers.
• Develop Mori Newsletter on monthly basis, Ensure distributing it among
restaurants.
• Responsible for designing all HR related publication.
• Develop of Employee of the month certificate.
• Participate in the Code of conduct; update it as needed, follow up delivery areas,
restaurant and head office.
• Taking minutes of meeting of all HR department meetings and follow up with HR
Director Implementation.
• Participate in development of grading and salary structure of all companies.
• Draw all organization charts and ensure its update on frequent basis.
• Responsible for the development and administration of the company’s recruiting
program.
• Develop job posture internally for any needed vacancy.
• Contact newspaper and develop adv. If needed and follow payment.
• Contact recruitment agencies for specific jobs needed also Contact with
universities or related institutions to get more C.V.s.
• Conduct HR interviews.
• Implement and Update the job family matrix on monthly basis.
• Conduct exit interview with staff and update the report on monthly basis.
• Promote the company by participating in employment fair - if needed develop the
job description with staff, review it with department manager and HR director.
• Log all job descriptions in the company according to job family.
Making phone & meeting presentations for recruitment & outsourcing services.
• Dealing with Overseas & local companies in several fields.
• Receiving client's recruitment requests.
• Getting the best candidates by using all sources including the head hunting.
• Match the requested experience with the qualifications on C.V.s on the company's
database by screening them.
• Interviewing the selected candidates in order to make sure that they are qualified
enough for the position.
• Set the interviews for the short listed candidates in the client's company.
• Follow up all recruitment activities till final selection and hiring.
• Presenting the company in employment fairs & events.
Making phone & meeting presentations for recruitment & outsourcing services.
• Dealing with multinational, international & local companies in several fields.
• Receiving client's recruitment requests and searching for the best candidates who
matches the qualifications by using all sources including the head hunting if asked
so during screening.
• Interviewing the selected candidates in order to make sure that they are qualified
enough for the position.
• Set the interviews for the short listed candidates in the client's company.
• Follow up all recruitment activities till final selection and hiring.
• Presenting the company in employment fairs & events.
courses: International Computer Driving License [ICDL] Certification.
Licentiate of Art and Literature, English Section
courses: General Certificate of Secondary Education