ragab mustafa Alhanafy

Health safety Security and Enviroment manager and following up with facility management

HSS Manager Info fort Egypt
July 2010 to Date.
Facility, Health, safety and security manager at Info Fort Company by manage (HK team / maintenance team/ security team / Health and safety team)

ACTING Assistant Security Manager Shangri-La Hotel, Dubai from
March 2008 to June 2010
Job Descriptions:
• Attending all the meetings in the absence of Director of Security.
• Making the monthly duty roster.
• Making the monthly security training plan and submitting it to Training Dept.
• Making the Security Monthly End Report and submitting it to Director of Security.
• Responsible for updating the hotel Car Park system and making sure that all the bays are allocated correctly.
• Supervising Security Personnel.
• Making sure that Security Policy & Procedures are in place.
• Conducting regular training for the security personnel.
• Liaising with the government units.
• Handing over the Valuable Lost & Found items to Dubai Police.
• Following up with the pending investigation & Reports.
• Reacting to emergency situations.
• Assisting Director of Security in updating policies and manuals.
• Working together with members of Div./Dept. heads to maintain the highest security standard in the hotel.
• Holding security department meeting with supervisors and guards.
• Meeting on daily basis with Director of Security after meeting with RM.
• Keeping good relationship with Police and Civil Authorities.
• Walking through the hotel and making sure that everything is fine.
• Making sure that all reports are presented with all the facts and great accuracy.
• Following up with the supervisors and CCTV controllers monthly tasks.
• Reporting to Director of Security and in his absence to Resident Manager.
• Reviewing security department daily occurrence log book.
• Making sure that the El Safe PC & Ving Card Pc are working properly and their back up is ready.

SECURITY SUPERVISOR Shangri-La -Hotel Dubai
May 2007 to March 2008
Job Descriptions:
• Responsible for daily briefing and inspection of security team.
• Responsible for training of the team as per monthly schedule.
• Responsible for dealing security issues as per Hotel policy and procedures.
• Responsible for maintaining lost and found record as per Hotel policy.
• Responsible for maintaining out going slips record as per Hotel policy.
• Responsible to report any abnormality in CCTV cameras during operation to Security Director.
• Responsible to raise Incident reports of Damaged Hotel cases.
• Responsible to raise Incident report of missing property cases in the hotel.
• Responsible to submit Monthly incidents report summery to Director of security.
• Responsible to submit Lost and found and out going slips records to Director of Security on end of the month.
• Responsible of training for CCTV controllers time to time as per operational requirements.
• Responsible for Emergency response in any emergency situation as per Crisis Management Manual.
• Responsible to take over security director's duties in his absence in crises.
(While working as Duty Supervisor)

CCTV CONTROLLER Shangri-La -Hotel Dubai
December 2005 to May 2007
Job Descriptions:
• Responsible for CCTV recording and camera issues.
• Responsible to maintain security log book in CCTV.
• Always alert and prepared for any major emergency to assist customers and staff.
• Responsible to control the security team as per operational requirements.
• Responsible to handle any fire emergency as a CCTV controller.
• Responsible to handle any elevator emergency as a CCTV controller.
• Responsible for controller room equipment as per daily inspection list.
• Responsible to deal lost and found cases as per Hotel police and procedure.
• Responsible to coordinate with maintenance staff working in Hotel as per safety and security requirements.