General Manager Operations
Phillip Middle East Insurance Brokers
Total years of experience :36 years, 1 Months
Current working in Phillip Middle East Insurance Brokers LLC (part of Phillip Capital Group of Singapore), in their Dubai office as GM & Director. I head the General Lines of Insurance, HR, Admin and Regulatory Affairs. We are a composite Insurance Broker offering the entire gamut of Insurance Services in General, Health, Motor, Marine, Engineering, Casualty & Liability & other lines. Our Team of experienced Brokers arrange best-in-class Insurance Polices with around 30 rated Insurance partners in the UAE. Our Office is at C 1403, The Opus Tower, Business Bay, Dubai.
Key Result Areas:
Spearheading a team of 8 direct reports in managing the relationships with 80 odd
Broker Partners; steering relationship management, renewal management,
conversion of new business enquiries, and coordination between key stakeholders
Managing claims interfacing and premium collection / credit control actions
Steering all classes of business including General (PAR/BI, PL, FG, EAR/CAR, PI),
Employee Benefits (Health & GLPA), H & M
Troubleshooting issues faced by brokers
CBU
Key Result Areas:
As
Marketing Broker, managed technical accounts and marketing. Augmented business by
230% in 2010 and was promoted as
Part of the Techno-Marketing Team of SR 60 million Jeddah Branch. Managed servicing
around 25 Corporate Accounts worth around SR 26 million. Steered activities including
Customer Servicing, Sales, Broker Management, Collections and Technical Support.
“Property Class Champion” for Saudi Arabia for the Bi-annual Portfolio Review Process
(PRP), which involves in-depth analysis and presentation skills.
Deputed to RSA for 1 year \{the JV was called Royal Sundaram Alliance\} in Chennai,
India as the GM (Technical) and All India Head of Textile and SME Verticals
Advanced Diploma in Insurance (ACII) from CII, UK
Fellow of the Insurance Institute of India
Advanced Diploma in Network Centered Computing
in
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