Receptionist
Total years of experience :9 years, 8 Months
patients and visitors by greeting patients and visitors, in person or on the telephone, answering or referring inquiries.
•Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
•Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
•Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
•Ensures availability of treatment information by filing and retrieving patient records.
•Maintains patient accounts by obtaining, recording, and updating personal and financial information.
•Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
•Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
Clint’s services clerk:
•Average processed applications per day: 40
•Typical client satisfaction: 95%+
•Average transaction per day: AED 100, 000
•Target: 35 applications per day
•Ticketing, hotel booking and travel insurance.
•Facilitating meet and assist at the airport.
•Documentation for visa submission.
of participation :
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