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RAKKAD  AEDH, Division Manager

RAKKAD AEDH

Division Manager·Saudi Telecom Company

Saudi Arabia

Bachelor's degree, Information System

Work experience

Total years of experience: 15 years, 11 months

Division Manager

February 2017 - Present

Saudi Telecom Company

Riyadh, Saudi Arabia

February 2017 - Present

o Division Manager for
• IN (Intelligent Network)
• DMC ( Device Management Center)
• PS (packets and Switching )

Company industry:
Telecommunications
Job role:
Administration

Senior Telecom Engineer

June 2012 - January 2017

STC

Saudi Arabia

June 2012 - January 2017

Senior VAS System Engineer for Roamware services in STC (Saudi Telecom Company)
• Performing daily systems health check.
• Handling faults finding and diagnosing.
• Performing daily/weekly reports to check the performance of the services.
• Ensures appropriate inclusion of engineering function within investigation
• Escalating to second line support those issues needed L3 support
• Handling STC technical complains.
• Provided 24/7 support for STC.
• Working at acceptance tests for new Value Added Services.
• Handling the responsibilities of assisting senior Roamware technical consultant engineers in tough issues
SK Engineering & Construction Co - IT Engineer
Aug-2010 till Dec-2011.
• Cisco networks System Engineer.
• 24*7 Supports.

Company industry:
Telecommunications
Job role:
Engineering

Telecom Assistance Manager

November 2014 - March 2015

Kingdom Holding Company (Part Time Jop)

Riyadh, Saudi Arabia

November 2014 - March 2015

Under our administration Telecom department in Company, Palace, Resort and Camp.
Networks, telecommunication . TV system ...

Company industry:
Other Business Support Services
Job role:
Management

IT

January 2012 - May 2012

Ministry of Education

Riyadh, Saudi Arabia

January 2012 - May 2012

Company industry:
Public Administration
Job role:
Administration

IT-Engineer

August 2010 - December 2011

SK

Riyadh, Saudi Arabia

August 2010 - December 2011

• Cisco networks System Engineer.
• 24*7 Supports.

Company industry:
Civil Engineering
Job role:
Engineering

Education

Al-Imam Muhammad Ibn Saud Islamic University,Faculty of Computer and Information Sciences

February 2011

February 2011

Bachelor's degree, Information System

Saudi Arabia

Al-khaleej

January 2007

January 2007

Diploma, English

Saudi Arabia

Skills

Analysis
Expert
Analysis
Expert
Information Systems Strategy
Expert
Information Systems Strategy
Expert
Telecom Technologies
Expert
Telecom Technologies
Expert
operating system
Intermediate
operating system
Intermediate
data structure
Intermediate
data structure
Intermediate
A course in creative thinking skills
Expert
A course in creative thinking skills
Expert
Professional Behavior Program
Expert
Professional Behavior Program
Expert
A course in the basic skills
Intermediate
A course in the basic skills
Intermediate
Rehabilitation Program for
Expert
Rehabilitation Program for
Expert
A course in the basic skills
Intermediate
A course in the basic skills
Intermediate
CCIE
Intermediate
CCIE
Intermediate
PMP
Intermediate
PMP
Intermediate
CCNA
Expert
CCNA
Expert
CCNP
Expert
CCNP
Expert
Analysis
Expert
Analysis
Expert
Information Systems Strategy
Expert
Information Systems Strategy
Expert
Telecom Technologies
Expert
Telecom Technologies
Expert

Languages

English

Expert

Training and Certifications

Certifications
CCIE R&S
Dec 2015 - Dec 2018
CCNP ( R&S) #424054962855HTVL
Oct 2015 - Dec 2018
CCNA #424054962842FPWL
Sep 2015 - Sep 2018
PMP
Oct 2014

Training
CCENT # 424054962828JLZG
Cisco
Jan 2015
Toad
STC
Jun 2013
oracle
STC
Nov 2013
solaris
BTC
Mar 2014
في برنامج التأهيل للباحثين عن العمل
جامعة الملك سعود
Jul 2007
دورة في برنامج( Network Engineer(NE
BTC company
Jul 2012
في برنامج السلوك الوظيفي
جامعة الملك سعود
Jul 2007
في نظم تشغيل الحاسبات
معهد الوؤام
Mar 2009
المهارات الأساسية بالمحاسبة
جامعه الامام محمد بن سعود
Mar 2010
في برمجة تراكيب البيانات
معهد الوؤام
Dec 2008
مهارات التفكير الإبداعي
جامعة الامام محمد بن سعود
Mar 2010

Hobbies and interests

football,swiming & watch movies