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Rami Nakeshbandi, Restaurant Manager

Rami Nakeshbandi

Restaurant Manager·Aquara Restaurant

United Arab Emirates

Bachelor's degree, Tourism Offices and Management of Tourist Establishments

Work experience

Total years of experience: 15 years, 6 months

Restaurant Manager

January 2024 - Present

Aquara Restaurant

Abu Dhabi, United Arab Emirates

January 2024 - Present

Directed full restaurant and branch operations to maintain excellent service quality standards.






Led and supervised employees while improving teamwork and operational productivity.
Monitored customer satisfaction and resolved complaints professionally and efficiently.
Controlled inventory management and coordinated purchasing with suppliers.
Implemented hygiene, food safety, and sanitation standards consistently.
Increased operational efficiency through staff scheduling and workflow optimization.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant manager((

January 2018 - Present

Sheraton Hotel

Abu Dhabi, United Arab Emirates

January 2018 - Present

• Facilitate all aspects of the business inclusive of accounts and stock take, liaise with various suppliers and product representatives, and coordinate kitchen operations to provide fresh food cooked to orders.of house restaurant operations including the opening and closing of the restaurant.
• Oversee the budget and restaurant financials inclusive of cashing up, invoicing and

Company industry:
Hospitality & Accomodation
Job role:
Management

manager restaurant

October 2017 - Present

skay

Dubai, United Arab Emirates

October 2017 - Present

Graduate of the Higher Institute of Tourism and Hotel Sciences, specializing in tourism facility management, with distinguished experience in this field within the country. He holds a diploma in management of tourist facilities, hotels and restaurants, in addition to a food safety certificate from the Emirates.

I have developed my skills through practical experience, where I have gained a deep understanding of the needs and challenges of the tourism market. I have the ability to present new and distinctive ideas from A to Z, with a special focus on developing innovative and sustainable tourism plans that meet the needs of customers in an eye-catching and attractive way.

I offer a set of creative solutions that contribute to improving the visitors’ experience and enhancing the status of tourist facilities on a global level. My skills in strategic planning and operations management help in providing forward-looking services that keep pace with the latest trends and technologies in the tourism industry.

I also excel in organizing exhibitions, weddings, and private parties in a distinctive and modern way, while providing exceptional services and planning parties in innovative and distinctive ways. I have important and invaluable capabilities that enable me to transform any occasion into a unique experience that leaves a positive and unforgettable impact.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Restaurant Manager

January 2022 - January 2024

La Rose de Damas

Dubai, United Arab Emirates

January 2022 - January 2024

Participated in successful restaurant launch and operational setup activities.






Coordinated staffing requirements and daily operational procedures.
Administered customer service standards and guest satisfaction initiatives.
Supported menu planning and service quality improvements.
Ensured adherence to food safety and sanitation regulations.
Supervised restaurant workflow and coordinated with kitchen operations.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant Manager

January 2020 - January 2022

Syrian Tarboosh Restaurant

Dubai, United Arab Emirates

January 2020 - January 2022

Led daily front-of-house and restaurant operations.






Directed staff schedules and monitored employee performance.
Maintained high customer satisfaction and service excellence standards.
Handled customer concerns and implemented service improvements.
Checked stock levels and coordinated procurement requirements.
Ensured compliance with hospitality policies and quality procedures.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

مدير

February 2021 - March 2021

مطعم العواس

Dubai, United Arab Emirates

I found this job using Bayt.com

February 2021 - March 2021

تنظيم كافة المواد المطلوبة في المطعم
التدقيق في الفواتير
تنظيم جاول رواتب العمال

Company industry:
Public Administration
Job role:
Management

Restaurant Manager / Branch Manager

January 2018 - January 2020

5 Stars Sheraton Hotel

Sharjah, United Arab Emirates

January 2018 - January 2020

Oversaw day-to-day restaurant operations and maintained quality service standards.






Managed employee scheduling, task assignments, and staff performance monitoring.
Handled customer complaints professionally to improve guest satisfaction and loyalty.
Controlled inventory management and coordinated supply requirements.
Observed restaurant financial activities and supported operational budgeting processes.
Ensured compliance with hospitality standards, operational procedures, and safety regulations.

Company industry:
Hospitality & Accomodation
Job role:
Management

Receptionist

January 2015 - January 2018

5 Stars Dedeman Hotel

Aleppo, Syria

January 2015 - January 2018

Welcomed guests and provided professional front desk and customer support services.






Managed reservations, bookings, and guest check-in/check-out procedures efficiently.
Responded promptly to customer inquiries and provided accurate information.
Assisted guests with requests and resolved complaints professionally.
Arranged with internal departments to ensure smooth guest experiences.
Preserved front desk organization and administrative documentation accurately.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Barman

January 2013 - January 2015

5 Stars Sheraton Hotel

Aleppo, Syria

January 2013 - January 2015

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Captain

January 2011 - January 2013

5 Stars Sheraton Hotel

Aleppo, Syria

January 2011 - January 2013

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

The International Centre for Solidarity

January 2024

January 2024

Bachelor's degree, Tourism Offices and Management of Tourist Establishments

United Arab Emirates

he Technical Institute of Tourism for Tourism and Hotel Sciences

March 2021

March 2021

Higher diploma, Tourism facilities management

Syria

Graduate of the Higher Institute of Tourism and Hotel Sciences, specializing in tourism facility management, with distinguished experience in this field within the country. He holds a diploma in management of tourist facilities, hotels and restaurants, in addition to a food safety certificate from the Emirates. I have developed my skills through practical experience, where I have gained a deep understanding of the needs and challenges of the tourism market. I have the ability to present new and distinctive ideas from A to Z, with a special focus on developing innovative and sustainable tourism plans that meet the needs of customers in an eye-catching and attractive way. I offer a set of creative solutions that contribute to improving the visitors’ experience and enhancing the status of tourist facilities on a global level. My skills in strategic planning and operations management help in providing forward-looking services that keep pace with the latest trends and technologies in the tourism industry. I also excel in organizing exhibitions, weddings, and private parties in a distinctive and modern way, while providing exceptional services and planning parties in innovative and distinctive ways. I have important and invaluable capabilities that enable me to transform any occasion into a unique experience that leaves a positive and unforgettable impact.

Technical Institute of Tourism and Hotel Sciences (TITHS)

January 2021

January 2021

Bachelor's degree, Tourist Facilities

Syria

Skills

Agent Training
Expert
Agent Training
Expert
Strength Training
Expert
Strength Training
Expert
Coordination
Expert
Coordination
Expert
Detailing
Expert
Detailing
Expert
Re organization
Expert
Re organization
Expert
الاكسل والفيجوال بيزيك
Expert
الاكسل والفيجوال بيزيك
Expert
order
Expert
order
Expert
supply chain management
Expert
supply chain management
Expert
purchasing management
Expert
purchasing management
Expert
negotiation
Expert
negotiation
Expert
quotations
Expert
quotations
Expert
outlook
Expert
outlook
Expert
mail
Expert
mail
Expert
marketing
Expert
marketing
Expert
Administration
Intermediate
Administration
Intermediate
Minutes
Intermediate
Minutes
Intermediate
Restaurants Management
Expert
Restaurants Management
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Management
Expert
Management
Expert
HR Management
Expert
HR Management
Expert
HR Strategy
Expert
HR Strategy
Expert
COMPLIANCE REQUIREMENTS
Intermediate
COMPLIANCE REQUIREMENTS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
MICROSOFT TEAMS
Intermediate
MICROSOFT TEAMS
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RESTAURANT OPERATION
Intermediate
RESTAURANT OPERATION
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate

Languages

English

Expert

Turkish

Intermediate

Memberships

اونوروا

تأهيل الأطفال ذوي الاحتياجات الخاصة

April 2020

الهلال الاحمر

متطوع

June 2024

Training and Certifications

Certifications
Certificate of Opening
Certificate of Opening
شهادة في السياحة والفنادق
دبلوم cpi سياحة وفنادق
Apr 2021

Training
هايجين
Jan 2025

Hobbies and interests

السياحة والسفر وركوب الخيل

حصلت على المركز الأول في فن الضيافة والفنادق