Bayt.com
Rana Mostafa, CRM Specialist

Rana Mostafa

CRM Specialist

GNA - Mereceds Benz

Location
Egypt - Cairo
Education
Diploma, Marketing
Experience
11 years, 6 Months

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Work Experience

Total years of experience :11 years, 6 Months

CRM Specialist at GNA - Mereceds Benz
  • Egypt - Cairo
  • My current job since September 2016
HR Admin Assistant at Lesaffre Egypt
  • Egypt
  • June 2015 to August 2016

-I'm Responsible for ticking & hotel reservations & visa issuing for all our employees.
-I'm responsible for any thing related to the GM
-i'm responsible for planning all the company events & trips.
-i help in the recruiting process
-i'm responsible for making hotels contracts

Guest Relation agent, PR representative at Le Lido clubhouse
  • Egypt
  • April 2012 to April 2014
Marketing Assistant at MUST Opera house
  • Egypt - Cairo
  • November 2011 to March 2012

Education

Diploma, Marketing
  • at SMEI
  • November 2017
Bachelor's degree, Mass communication, Public Relations
  • at Misr University for science and technology
  • January 2012

Specialties & Skills

Customer Surveys
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Coordination
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Guest Satisfaction
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Customer Relations
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Guest Service
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Good with Team Work
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High Presentation Skills.
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I have the ability to work under stress.
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I have a very Good Communication Skills.
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I have the ability to accept criticism.
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Organized.
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I have the ability to learn.
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Languages

English
Expert

Training and Certifications

Public Relations, Marketing and Media Documentation (Training)
Training Institute:
SIS internship
Date Attended:
July 2011

Hobbies

  • I like reading orgnaizing things