Randa Azar, Group Head of HR

Randa Azar

Group Head of HR

GDG/ Al Hail Holding

Location
United Arab Emirates - Abu Dhabi
Education
Master's degree, Master of Strategic Human Resources Management
Experience
18 years, 1 Months

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Work Experience

Total years of experience :18 years, 1 Months

Group Head of HR at GDG/ Al Hail Holding
  • United Arab Emirates - Abu Dhabi
  • My current job since January 2015

Leading the HR department for the two holding companies and some of their subsidiaries. 10+ companies specialized in different business fields; investment, banking, agriculture, exchange, retail, factory, constructions, shares & bonds, , , etc) following corporate governance structure &strategy and maintaining the synergy within the group.

Corporate Governance: Designed and implemented Corporate Governance model framework. Drafted organizational policies and procedures, and ensued authority matrix, delegation manual, board resolution are in place and followed.

Organization Transformation: Enabled operational change essential to a $1M reduction in HR costs. Redesign of core business operations, resizing the capacity of 15 existing branches and 3 expansions. And assist in the design and launch of a new start-up.

HR Organization Leadership: Directing and empowering HR professionals in staffing, recruitment, mobilization, benefits, compensation, training, and regulatory compliance. Heavy emphasis on leading the company through rapid HR change and transformation programs.
Enabled business growth by assessing HR cultural compatibility and talent impacts.

HRIS Technology: Drove transition from manual HR systems into a fully integrated HRIS platform from Oracle. Instantly improved analysis, reporting, and planning capabilities while streamlining daily HR functions.
Initiated e-learning academy with training programs with ZERO cost to the company.

Performance Management: Improved organization and employees productivity through defining their smart goals and align the individual goals with the organizational goals, mission and purpose

Employee Relations: Introduced proactive employee relations, communications and employee engagement programs to create family business culture, encourage employee involvement, unity, teamwork and loyalty to the company.

HR Operations: Consolidated HR and admin functions previously managed by different departments into a single consolidated function to manage all generalist affairs and managed to reduce HR operational cost by 15%.

HR Consultant/ Acting Head of HR at Reem Finance
  • United Arab Emirates - Abu Dhabi
  • January 2014 to January 2015

 Responsible for providing human capital management advisory services to businesses.
 Develop the onboarding process, grading structure minimizing the time frame and efforts.
 Develop and implement Performance Management Process, improving the performance capabilities of employees.
 Develop and implement a learning and development strategy to enhance work and personal improvement.
 Control HR department cost and budget.
 Review and implementation of HR policies.
 Designed staff credit card policy.

Community Affairs Coordinator at American International Schools
  • United Arab Emirates - Abu Dhabi
  • November 2012 to January 2014

 Responsible for the performance of VIP students by monitoring their academic progress, attendance, tutoring arrangements and other requirements that occur on daily basis.
 Represent AISA by attending meetings or seminars held by the Ministry of Education or Abu Dhabi Municipality or Environmental Institutions in Arabic language.
 Act as a coordinator with the Ministry of Presidential Affairs for following up students who are granted a scholarship to study in AISA, covering their academic progress, tutoring, tuition fees and any concerns that might come from their parents.
 Membership of the Graduation Committee. Arrange for and organize the graduation ceremony
 Member of the National Day Celebrations Committee.
 Perform oral translations from Arabic to English and vice versa as needed.

HR Relationship Manager,Corporate&Support at HSBC Bank Middle East limited
  • United Arab Emirates - Abu Dhabi
  • June 2006 to March 2011

In charge of the HR function of 7 departments with 400+ employees. Promoted to collaborate with Head and Regional office in the development and organization-wide implementation of core Human Resources programs.

 Responsible for implementing of the HR policies & conduct HR educating sessions for the staff.
 Fully managed the recruitment and selection process for Expatriates and UAE nationals and assist in the transition of all new hires into the business and the organization along with the local and international transfers and promotions of the staff.
 Developed the job description required and advertised the position on the organization’s websites, internally and globally.
 Conducted a highly professional competency-based interviews and assessments for shortlisted candidates internally, locally and overseas.
 Managed and directed the Induction program for all the new hires.
 Successfully managed and implemented Al Nukba program of the Emirati candidates. Assuring they are getting the right training and monitoring their performance.
 Ensured headcount numbers remain within approved ROP/AOP and agreed business strategy, while ensuring the business is aware of annual Emiratization ratio of 30% and Diversity ratios.
 Acted as point of liaison between the Centralized HR Specialists & Business Lines for a smooth and effective implementation of the HR strategy and ensure consistency across all the UAE branches.
 Directed, supervised, and coordinated work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
 Assist the business heads in their staff’s compensation decisions and ensure they adhere to the policy and procedures.
 Manage the overall performance management process for the 400+ employees.
 Conduct performance improvement plan sessions for poor performers, to improve the performance and arrange the training program required.
 Champion employee engagement activities & implement business action plans based on Kenexa GPS results.
 Manage the exit formalities.

English Teacher at Rosary Schools
  • United Arab Emirates - Abu Dhabi
  • September 2004 to May 2006

Prepare the English Language lessons, homework, assignments and assessments and deliver classroom lectures to students

Education

Master's degree, Master of Strategic Human Resources Management
  • at University of Wollongong
  • July 2011
Bachelor's degree, English
  • at University of Jordan
  • December 2000

Specialties & Skills

Performance Management
HR policy labor law and HR administration
Recruitment
Problem Solving
Customer Service
ICDL(MS word,Exel,Access, Power point, Internet)
Result oriented
Adminstration and multitasking skills
Lotus Notes
Customer focus
innovative problem solver
Interpersonal and effective communication skills
peoplesoft

Languages

English
Expert
Arabic
Expert

Memberships

CIPD
  • Membership
  • March 2011

Training and Certifications

EFQM assessor (Certificate)
Valid Until:
August 2019
Competency Design & Job analysis (Training)
Training Institute:
SHI
Date Attended:
December 2008
The seven habits of highly effective people (Training)
Training Institute:
HSBC
Date Attended:
March 2009