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Raneem Mohammed Alshehri, Data Analysis

Raneem Mohammed Alshehri

Data Analysis·United Motor Group

Saudi Arabia

Bachelor's degree, تربية خاصة

Work experience

Total years of experience: 5 years, 8 months

Data Analysis

April 2024 - Present

United Motor Group

Riyadh, Saudi Arabia

April 2024 - Present

Prepared and presented performance reports for employees and the CRM department.

- Prepared and visualized data to support decision-making.

- Expert in Excel for data analysis and in developing interactive dashboards and visualizations in Power BI.

- Managed and analyzed customer satisfaction metrics (NPS) to support data-driven decision-making.

- Worked on a Java server to upload data to CRM communication systems.

- Worked on an SQL server to design templates aligned with the DDMS system
Company industry:
Automotive Dealership & Distributor
Job role:
Information Technology

Data Analyst

April 2024 - Present

United Motor Group

Riyadh, Saudi Arabia •Hybrid

April 2024 - Present

* Prepared and presented performance reports for employees and the CRM department.
* Prepared and visualized data to support decision-making.
* Expert in Excel for data analysis and in developing interactive dashboards and visualizations in Power BI.
* Managed and analyzed customer satisfaction metrics (NPS) to support data-driven decision-making.
* Worked on a Java server to upload data to CRM communication systems.
* Utilized SQL Server to extract data and generate templates aligned with DDMS, the shared system with the parent company.
Company industry:
Automotive Dealership & Distributor
Job role:
Information Technology

Call Center

August 2023 - December 2024

United Motor Group

Riyadh, Saudi Arabia

August 2023 - December 2024

الرد على استفسارات العملاء وحجز المواعيد بالإضافة إلى التسويق عبر الهاتف
Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

CallCenter

August 2023 - March 2024

United Motor Group

Riyadh, Saudi Arabia •Hybrid

August 2023 - March 2024

Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Call Center

June 2022 - July 2023

How Medical Group.

Riyadh, Saudi Arabia

June 2022 - July 2023

العمل على حجز المواعيد وادارة حسابات التواصل الاجتماعي
Company industry:
Medical Hospital
Job role:
Customer Service and Call Center

Instructor

August 2019 - May 2020

Riyadh Al-Thikr Private Schools.

Riyadh, Saudi Arabia

August 2019 - May 2020

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Instructor

September 2018 - May 2019

Naher Riyadh National Private Schools

Riyadh, Saudi Arabia

September 2018 - May 2019

التعليم التأسيسي والاجتماعي لذوي الاحتياجات الخاصة
Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Skills

Presenting Ideas
Expert
Presenting Ideas
Expert
Solutions Development
Expert
Solutions Development
Expert
New Developments
Expert
New Developments
Expert
Report Generation
Expert
Report Generation
Expert
problem solving skills
Expert
problem solving skills
Expert
إستخدام الاكسل
Expert
إستخدام الاكسل
Expert
تنظيم التقارير
Expert
تنظيم التقارير
Expert
استخدام Power BI
Intermediate
استخدام Power BI
Intermediate
Analysis & Reporting
Expert
Analysis & Reporting
Expert
Problem solving
Intermediate
Problem solving
Intermediate
Data analysis
Expert
Data analysis
Expert
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
POWER BI
Intermediate
POWER BI
Intermediate
STRATEGIC DECISION MAKING
Intermediate
STRATEGIC DECISION MAKING
Intermediate
ANALYTICS
Intermediate
ANALYTICS
Intermediate
AUTOMATION
Intermediate
AUTOMATION
Intermediate
BUSINESS INTELLIGENCE
Intermediate
BUSINESS INTELLIGENCE
Intermediate
DASHBOARD
Intermediate
DASHBOARD
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate

Languages

English

Expert

Korean

Beginner

Arabic

Native Speaker

Training and Certifications

Certifications
Data Analysis Using Python & Pandas
Data Analysis Using Databases SQL
Microsoft Office- MOS.
Data Analysis Using POWER-BI.
Data Analysis Microsoft Power BI-Business
معهد آباد
Feb 2026
Training
تحليل البيانات باستخدام Power-BI
مركز مران القادة
Feb 2025

Hobbies and interests

زيادة معرفتي بكل مايتعلق بتحليل البيانات

شهادة في أداة التحليل Power BI والعمل الحالي على شهادة SQL والاطلاع على لغة بايثون وعلاقتها بتحليل البيانات