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Ravish Chandra Mishra, Operations Manager

Ravish Chandra Mishra

Operations Manager·Sumathi Bright Shine Airport Services Pvt. Ltd.

India

Diploma, Ground Handling, Flight Dispatcher and RTR Aero. (Air Traffic Controller)

Work experience

Total years of experience: 10 years, 5 months

Operations Manager

May 2025 - Present

Sumathi Bright Shine Airport Services Pvt. Ltd.

Port Blair, India Hybrid

May 2025 - Present

• Lead end-to-end airport and ground handling operations ensuring safety, efficiency, and
regulatory compliance.
• Supervise cross-functional teams and manage real-time operational challenges.
• Coordinate with airlines, ATC, and airport authorities for seamless operations.

Company industry:
Aviation Support Services

Chief Security Officer

April 2024 - May 2025

Sumathi Bright Shine Airport Services Pvt. Ltd.

Port Blair, India Hybrid

April 2024 - May 2025

• Directed aviation security operations in compliance with national and international
standards.
• Led emergency response planning, risk assessment, and incident investigations.

Company industry:
Aviation Support Services

Executive Security

December 2022 - April 2024

IndiGo Airlines

New Delhi, India

December 2022 - April 2024

• Ensured passenger and aircraft security following strict aviation protocols.
• Conducted security checks and coordinated with airport authorities.

Company industry:
Airlines

Sales Executive

March 2020 - December 2022

DHL / Blue Dart

New Delhi, India Remote

March 2020 - December 2022

• Managed client relationships and logistics solutions.
• Achieved sales targets and improved customer satisfaction.

Company industry:
Distribution, Supply Chain & Logistics

Executive – Catering/Ramp/Customer Service

February 2016 - February 2020

IndiGo Airlines

Bengaluru, India

February 2016 - February 2020

• Managed in-flight catering operations ensuring quality and hygiene standards.
• Coordinated with vendors and operations teams for timely service delivery.

Company industry:
Airlines

Education

Fly Air Aviation Academy

December 2015

December 2015

Diploma, Ground Handling, Flight Dispatcher and RTR Aero. (Air Traffic Controller)

India

Pondicherry University

June 2015

June 2015

Bachelor's degree, Economics

India

Skills

Administration

Expert

AIRPORT SECURITY

Intermediate

AVIATION

Intermediate

COMPLIANCE MANAGEMENT

Intermediate

CUSTOMER SERVICE

Intermediate

EMERGENCY RESPONSE

Intermediate

EMPLOYEE SATISFACTION

Intermediate

LEADERSHIP

Intermediate

OPERATIONS

Intermediate

REGULATORY COMPLIANCE

Intermediate

TEAM LEADERSHIP

Intermediate

Management

Expert

Sales

Intermediate

Languages

English

Beginner

Hindi

Beginner

Memberships

Sumathi Bright Shine Airport Services Pvt. Ltd.

Director Admin

April 2024

Training and Certifications

Certifications
Wing Walking, Aircraft Marshalling.
TTT (Train The Trainer): Raamp Safety, Safety Management System, Human Factor, PRM
AVSEC BASIC

Recommendations

Jul 2026

Chief Security Officer Colleague

I have no hesitation in recommending Mr./Ms. [Employee Name] for any suitable position within your organization. Their professionalism, dedication, integrity, and commitment to safety have consistently impressed me. I am confident they will prove to be a valuable asset wherever they are employed. I wish them every success in their future career. He is well expertise in his home field as: * Safety-first approach * Compliance with ICAO, IATA, and DGCA procedures * Ability to work in a 24/7 operational environment * Experience coordinating with airlines and airport authorities * Strong teamwork under time-critical aircraft turnaround operations * Excellent customer service and communication skills * Zero safety violations or disciplinary issues Professional qualities such as: Professionalism: Integrity and honesty Punctuality Teamwork Leadership (if applicable) Communication skills Problem-solving ability Adaptability Customer service skills Safety awareness Compliance with company policies Technical skills such as: Aircraft ground handling Ramp operations Passenger handling Cargo operations Security procedures Safety Management System (SMS) DGCA/ICAO/IATA compliance Dangerous Goods awareness Aircraft turnaround coordination Achievements: Excellent safety record Recognition for outstanding performance Successful handling of high-pressure situations Contributions to operational efficiency Had started the company from the scratch, single handedly. Personal qualities: Trustworthy Hardworking Disciplined Positive attitude Quick learner Responsible Reliable Thanks & Regards Ankit Kumar Singh Chief Security Officer Sumathi Bright Shine Airport Services Pvt. Ltd VSI Airport, Port Blair

Hobbies and interests

Travelling and Exploring New Cultures

Travelling and exploring new cultures is one of my most valued personal interests. It provides opportunities to experience diverse traditions, languages, lifestyles, and perspectives while developing a broader understanding of people from different backgrounds.